The Voom Website is down and says Voom will be cut off at the end of March.. So how do I pay my bill now since I used to pay online?? I hate mailing bills.. Hell if they are closing down at the end of the month then is it even worth paying?
How can I pay now?
- Thread starter whyme
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Will they charge me? I know most companies charge up to 50 dollars for paying over the phone. There is no way in hell I would do that. Im just wondering if there is a backway into the page to pay if it is still there. Im sure all of our account info in the system hasnt been erased.
I went off autopay last month.
1) Im not calling anyone.
2) If they dont mail me a bill they are not getting paid.
3) I see any billing screwups as James Dolans fault. I wont reward him with unsolicited payments.
1) Im not calling anyone.
2) If they dont mail me a bill they are not getting paid.
3) I see any billing screwups as James Dolans fault. I wont reward him with unsolicited payments.
When is your bill normally due? I would just wait a week or so and if you don't get a bill, decide if you want to pay or not.
You are legally obligated to pay for services rendered. Since they pre-bill (bill in advance) they may be changing the billing cycles since they intend to shutdown.
You are legally obligated to pay for services rendered. Since they pre-bill (bill in advance) they may be changing the billing cycles since they intend to shutdown.
I do not think anyone here knows because no one did this before. Pick up the phone and give them a call. They did not charge me (extra) when I paid $750 when I signed up with them after they launched.
There are no fees of charges involved. However, it never hurts to ask for verification before making any payments by credit card.
FWIW: I just received my bill today. The "service period" is listed as February 25 -- March 24. The due date is March 22. That only sounds like two days of "advance" billing to me -- maybe they've changed their policy on this?zombie said:
Personally, if your are on autopay, I would take it off immediately. In January, I was billed my regular monthly amount of $100+ PLUS an additional $250 for "termination of service" which I never asked for. It took 6 phone calls and 4 weeks to get a credit back on my card. If there was another glitch like that, good luck getting a reversal if they shut down. You could dispute the charge with the credit card company but I didn't want to go to the trouble to hassle with that. I will pay my bill as long as I get service but not on automatic payment.
I don't think it is right!
I feel I should pay for services rendered but it makes me mad that they are in the process of turning off the service & are not even telling us about it. I called Voom last night & they are totally dening that they are in trouble of closure. The rep told me that it was just a glitch in the system & that they are not closing.
I don't get it, why lie to me about closing. My bill is due by March 12th & I think that I'm going to wait until the end of the month to see if they are even still on the air. If they aren't still there I guess I will have to go back to my old cable provider 
(which sucks ass) What do you think I should do? I wish they would just forget about shutting off Voom & let us keep on enjoying the best HDTV.
I feel I should pay for services rendered but it makes me mad that they are in the process of turning off the service & are not even telling us about it. I called Voom last night & they are totally dening that they are in trouble of closure. The rep told me that it was just a glitch in the system & that they are not closing.
I don't get it, why lie to me about closing. My bill is due by March 12th & I think that I'm going to wait until the end of the month to see if they are even still on the air. If they aren't still there I guess I will have to go back to my old cable provider (which sucks ass) What do you think I should do? I wish they would just forget about shutting off Voom & let us keep on enjoying the best HDTV.jayhawk as much as I agree with you I would wait until 3/7 (Monday) to see where everything is going before stating that they are closing. This thing is NOT over yet.
TheTimm said:
Mine runs from the 7th to the 7th with a due date on the 18th so I should get a bill next week. I'm going to wait until the service either goes dark or April 1st to pay it. If it goes dark before April 1st I'll just pro-rate the payment.
For 31 days that is:
Voom=$1.287/day
1 STB=$0.306/day
Taxes=$0.079/day
If they go dark on the 31st my pro-rated amount would be:
VOOM=$30.89
1 STB=$7.34
Taxes=$2.29
-------------
$40.52
