My wife has spent over an hour on the phone with Dish customer service trying to get an additional Joey added to our system. We currently have 2 Hoppers and 4 Joeys. When the system was installed we were told that we could ultimately have 3 Joeys for each Hopper. It was a new house and we didn't have all the TV's ready yet so we just went with the 6 outlets. Now, I need another (and will ultimately want to add one more in the future). She originally told that we would have to purchase the Joey for $99 and install it ourselves, or have it installed for $50. But before we could complete the oder the Customer service rep said she was mistaken and that the $99 deal was no longer good, but we could buy on installed for $149 (sounds like the same deal to me). So my wife placed that order and set up an appointment for the install. She later got an email saying that order had been canceled. She called back, got a different person, and was told that we are not eligible for another Joey because 2 Hoppers and 4 Joeys is the maximum per household (different that we were told when we got involved in this whole Hopper/Joey set up).
How do I go about getting a couple of more Joeys added to my set up?
How do I go about getting a couple of more Joeys added to my set up?
