I had the Dish Network installed Friday nite with a HD DVR receiver. I had the same setup with Comcast and had no problems with them, DIsh just had better pricing for what I needed. Our picture with the Dish setup is great, but there is a huge lag when changing channels, anywhere from 5-10 seconds. I have never seen a lag of any kind with Comcast or Direct TV. The lag is so bad that watching TV is not an enjoyable experience. Dish Network tech support informed me that anything less than 10 seconds is acceptable and is within their guidelines. It may be their guidelines, but certainly not mine. I called to cancel my service and was told that since I had signed a contract that I would be charged a $420 fee. I explained that my service had never worked and that the service was not acceptable. This is a joke of the worst kind. Now I read that this lag problem is prevalent with their service.
Two questions: Has anyone gotten this problem fixed? If not did you have any luck canceling your service without paying a termination fee?
Two questions: Has anyone gotten this problem fixed? If not did you have any luck canceling your service without paying a termination fee?