Hopper3 HDD swap

[bogieman1958]

Set up is a Hopper3 and Joey 2.0, both are purchased units (in 2017). Have given great service, but the Hopper is starting to get a little glitchy when viewing and/or fast forwarding through recordings. Also, accessing recordings through the Joey gets buggy at times. Haven't found any recent info on replacing the internal HDD. Can it still be done? and if so what procedure is required?

I'm one of those odd guys that like to own and install my own stuff. Does Dish still let you install your own stuff?

Thanks

 

[Altitudinous]

When I was using Dish, I had a couple of hard drive failures. The net of it, for me, was that the Seagate ST2000VM003 was the only drive that the H3 would recognize, per this thread:

Hopper 3 internal hard drive issues

Well, I finally experienced issues with an internal drive. My owned H3 came with a Seagate ST2000VM003 drive with a 2019 build date. Suddenly one morning the DVR functions were unavailable and the screen showed "HDD Warning 760 - The content on your hard drive has become corrupted and will...

www.satelliteguys.us

Maybe they've changed the firmware by now to recognize additional drives, but I wouldn't bet on it.

I did the replace twice. It's just a couple of screws, pull off the cover, take out the drive caddy, and replace. An easy fix. When you boot back up, the new drive is recognized and formatted.

 

[Jim5506]

Even a purchased Hopper3 can be exchanged for little or no cost from Dish.

 

[KAB]

Even a purchased Hopper3 can be exchanged for little or no cost from Dish.

Maybe some shipping, that's all.

 

[Conway]

I just got a purchased hopper 3 replaced from Dish by just paying $15 shipping charge. The house power went on and off a few times and damaged the board on the Hopper 3. Unit has a Toshiba hard drive with a manufacture date of 7 2013. Hard drive still functions fine but the Hopper 3 outputs no HDMI video outside of Hopper 3 starting up Logo. The replacement Hopper 3 shows up as purchased on my account. I am thinking about removing the hard drive and pulling the contents off since it was about full. I might just install it in the replacement Hopper so I can just move the content to an external drive.