Hopper S217 Feedback

[3HaloODST]

Good point about the splitters/taps. I just assumed it couldn't be done for whatever reason.

EDIT: Even if they consolidate using taps/splitters it would still require a second line to the room with the cable modem.

 

[B_Kranski]

Right now the duo node is outside...Maybe if they brought everything to the attic, then maybe they could have more options, but as we only have 3 lines coming from outside and one has to carry the internet signal. I am not sure I will have to many options. Maybe a waste of $200 on my part?

If they ran two into the attic and diplexed the cable (internet) and one other sat and sent that upstairs, would they be able to split that off and then hook it into the duo node? Then they would have to run a second line into the office deidicated for the cable modem? Or would it not be possible to combine the Cable internet and the one sat signal together before the Duo node also?

 

[MikeD-C05]

The cable modem and diplexer are the problem. Cable/OTA/Internet can NOT be shared with the Hoppers/Joeys after the node. I have also seen that diplexing before the node is not always successful either.

YES . I found that diplexing won't work before the node too. You simply can not share the line with ota or cable internet . For mocca to work it has to be only the satellite run on the line.

 

[B_Kranski]

YES . I found that diplexing won't work before the node too. You simply can not share the line with ota or cable internet . For mocca to work it has to be only the satellite run on the line.

Darn, I will probley not even have an option then. I can only have three lines going to my apartment. One is for Cable internet...so looks like no whole home DVR for me. Wish Dish would have put something in that training guide before I jumped into this system stating that Cable internet does not mix at all with the system because I would probably be saving myself alot of money and time right now. I am glad I still have the home protection plan still or this would be really costly.

 

[GaryPen]

I have noticed the same thing. After FF I have to hit the 10 sec backup to get CC back.

I found that it had gotten better at one point. But, I can't remember with which SW, there have been so many. Maybe it's bad again. I haven't watched much TV since 217 came down.

 

[sparc]

I tried having the installer try the HIC but he wouldn't He had it inside but said since everything else is showing up as connected that we wouldn't need it.

if the cable internet is on a low frequency below 650MHz after the node, then there is a possibility the issue is not related to that diplexing. It's hard to say, but it's a good sign that your system has been stable for the last 4 months. Plus the fact that removing the cable internet didn't fix the issue.

I'd give a HIC a try. You have nothing to lose at this point. it's still possible it's an issue with the linking/bridging. Maybe even something software related.

 

[B_Kranski]

Hopefully the hic will help. Thank you for the help.

 

[syphix]

Trying to rule out items that may be causing instability in my Hopper (I had two hard lookups within 12 hours yesterday), I've unplugged both the ethernet and the Sling Adaptor. It's been stable (*knock on wood*) since last evening, almost 24 hours. If it remains stable, I'll replug in the ethernet tomorrow morning.

But without the ethernet, setting recordings via the Dish app on the iPhone/iPad is faulty. Twice when I attempted to record a show currently airing on a local network, it started recording channel 5819, a sports alternative channel. Setting a recording in the future also appears to set up incorrectly. It appears to not map the correct channel to the recording, only showing "WCCO" on the channel description, not "004-00 WCCO". Setting up a recording on a higher channel (say, TV Land) set up correctly. I don't know if this is directly connected to not having the ethernet plugged in.

 

[karspur]

if the cable internet is on a low frequency below 650MHz after the node, then there is a possibility the issue is not related to that diplexing. It's hard to say, but it's a good sign that your system has been stable for the last 4 months. Plus the fact that removing the cable internet didn't fix the issue.

I'd give a HIC a try. You have nothing to lose at this point. it's still possible it's an issue with the linking/bridging. Maybe even something software related.

The installer would not put the HIC in for us at the time of install either. He hooked us up with Wi-Fi. It worked fine until 213. At that point we had every problem reported. We purchased a HIC from a local retailer, took about 10 minutes to install. We do have cable internet. HIC solved all of our problems...no more freezing, black screens or anything. Sling adapter and dish online work great. We can see Hopper #2 with no problems whatsoever. Definitely recommend the HIC!

 

[gregleg]

My installer didn't want to provide a HIC either, claiming they'd had issues with using the tap with a Duo node. In one room with a Hopper I do have ethernet, but he had to use WiFi to connect the other Hopper. I wasn't thrilled with this setup so afterwards I got a HIC and tap. Once Dish added bridging I figured I had a useless HIC, but the setup is FAR more stable using the HIC than bridging through the Hopper, so I've settled on just using the HIC and have yanked the ethernet line from that Hopper.

 

[Poke]

My installer didn't want to provide a HIC either, claiming they'd had issues with using the tap with a Duo node. In one room with a Hopper I do have ethernet, but he had to use WiFi to connect the other Hopper. I wasn't thrilled with this setup so afterwards I got a HIC and tap. Once Dish added bridging I figured I had a useless HIC, but the setup is FAR more stable using the HIC than bridging through the Hopper, so I've settled on just using the HIC and have yanked the ethernet line from that Hopper.

Yeah HIC what I would recommend easier way to get the connection to all of your hardware and less patch cables you have to mess with and more reliable than wifi.. Glad you got things up and going..

 

[oldengineer]

My installer didn't want to provide a HIC either, claiming they'd had issues with using the tap with a Duo node. In one room with a Hopper I do have ethernet, but he had to use WiFi to connect the other Hopper. I wasn't thrilled with this setup so afterwards I got a HIC and tap. Once Dish added bridging I figured I had a useless HIC, but the setup is FAR more stable using the HIC than bridging through the Hopper, so I've settled on just using the HIC and have yanked the ethernet line from that Hopper.

I've got your setup and it works OK, except that the Test Counters for the HIC shows low RX power and reduced TX-RX bit rates. My H/J power is -15 to -18 dbm and TX-RX bit rates are 293+Mbps. The HIC shows -32dbm and 253Mbps rates. What are you seeing? BTW my installer said nothing about duo node and tap problems, and, in fact, Dish training literature shows this as an acceptable connection.

 

[huskerhead]

So I'm seriously thinking about switching from D for a 2H/2J setup but after reading all these issues I'm not sure if I want to. If I switch do I make sure a HIC is installed as neither Hopper will be hardwired to internet? I have a Directv cinema connection kit. Is the HIC similar?

 

[Poke]

So I'm seriously thinking about switching from D for a 2H/2J setup but after reading all these issues I'm not sure if I want to. If I switch do I make sure a HIC is installed as neither Hopper will be hardwired to internet? I have a Directv cinema connection kit. Is the HIC similar?

Yeah I think some of the issues are combination of how installs are being done and folks just not making sure things are set right. Yes there might be some minor bugs but nothing major. HIC the way to go it easy setup and less cables so forth but Yes it's just like Directs DECA..

 

[syphix]

Well, I've had *knock on wood* almost 48 hours of stability, and I've replugged in the ethernet and Sling Adaptor. Here's hoping it was just a first day fit by my Hopper to lock up twice in 12 hours on S217...

 

[B_Kranski]

Looks like we only had two wires coming into the house. We kept looking for a third wire that was hooked into the system and could not find it in the attic. We were able to get almost everything working. We ending up using taps, and we found a diplexer that was not supposed to be in the system. Once we removed the Tap, everything else is working better. Only thing that doesn't work is the Office hopper cannot see the LR hoppers DVR events, but the LR DVR can see the Offices. But with only two wires coming in and also cable internet sharing the system, I will take it.

 

[Huntress]

One of the updates has broken the multi-room viewing feature where you can pause a DVR recording in one room and then resume from another room. This worked on my system before S212 and now no longer works.
I have: 2 Hoppers, 3 joeys, and a HIC in the system and have the problem with both Hoppers. Does anyone else have this problem?

Thanks,
Barbara

 

[oldengineer]

So I'm seriously thinking about switching from D for a 2H/2J setup but after reading all these issues I'm not sure if I want to. If I switch do I make sure a HIC is installed as neither Hopper will be hardwired to internet? I have a Directv cinema connection kit. Is the HIC similar?

Yes, it is. It uses 110V directly instead of a PI and gives all H/J boxes on the MoCA network internet access. It has a Joey cable outlet, a cat5 ethernet jack, and a cable input.

 

[gdarwin]

Had to reboot the Hopper to get Joeys to connect. No Ethernet to any box.

 

[gpflepsen]

Just returned from a 10 day business trip... and one Hopper was working on 217, the "her's" unit. My Hopper was locked up hard and required a reset to get it going. It cycled about 5 times until it actually started and gave the message to "wait while the receiver is programmed. DON'T UNPLUG" I thought it was toast, along with ~400 recordings that were on there. When it was operating again, it had the previous HD content but didn't record anything from early Friday am. That was about the same time the other Hopper loaded and went to 217.

Why??? Working well now though.