that statement contradicts itself, there cannot possibly be an exciting time to be a dish customer coming without new main equipment, and major picture quality improvements and feature updates, and internet streaming integration, but rather we only see price increases, and channel cutoffs during negotiations, and no apparent change in improving the service or equipment or quality of picture, i have been and as of today still am a loyal almost 2 decade long customer, I always have the top of the line equipment, and all channels pack, DISH still slacking on picture quality BIG time, and if it wasn't for my very expensive top of the line sony tv with awesome upconversion capabilities I would not be a DISH customer today, and most likely will not be as of the end of the month, streaming services are adding live channels, put dishs pic quality to shame, there is absolutely no comparison at all, ATMOS is now the standard, not DD5.1, 4K is now standard, not 720P, and yes i understand until local station roll out ntsc3.0 and upgrade the equipment to 4k etc, major networks pic quality cant be much better at this time, but how come it is on DTV, and COMCAST in my area and all other streaming services and even the stand alone apps? thats nonsense get with the times dish. Either tell us what the plans are and they better be substantial or I am out along with many many more people, and no i am not telling others to get comcast or att/dtv as it seems things are progressing to end of life for dishes and cords and everything going to streaming. When I renewed and signed 1 year contract last year i was told the same Sh*t, we have big things coming but we cant tell you what they are, well I have been hearing that and waiting for years, either put up or shut up dish, tell us what the equipment improvements are, what the plans are cause we are tired of waiting, the only thing you have going for you is that the other streaming providers don't have all the channels yet in one place, but considering how crappy the picture quality is on dish i'm starting not to care for that anymore either, as picture and sound takes precedence, the only thing that's coming for sure is more channels to the competitors lineups who are all putting out better picture and sound quality PERIOD. No one even wants a dish on their roof anymore. And nothing pisses me off more then a promise of good things are coming, its been years with nothing!!!, the commercial skip on my hopper 3 that just came out with the last update is the best thing dish came up with in several years, and the only thing, for years before that i have been using the 30 second jump button, so that doesn't speak well to the engineers and thinkers at dish if this is the best thing you can come up with in a decade, DISH is in trouble big time, Id like to know the rate of customer loss at this point. cause it has to be an astonoshing big number. If you truly have big plans DISH tell us NOW please, or lose us. Because it sounds like you don't have any plans at all other then to wither and die. sorry if I am harsh but as a 2 decade paying customer i have seen everything you have been doing, every new receiver has been in my house, the hopper3 is no princess and smart tv software is now more capable then your hardware and software put together, and the new hardware releases have always been years behind, and so has the picture quality and sound improvements. So show me something that you are working on that would make me consider staying.
