HOPPER Install problem!

[munch]

Stuck in initial setup wizard at susbcription/authorization and the production software did not download(even thought it is checked green), so it does not have the software and cannot get it to restart the setup wizard from beginning.

 

[3HaloODST]

Try this:

Press the red RESET button on the front of the Hopper. Wait for it to reboot. If you get the 833 popup, you should be good to go. If you get the 015, press MENU on the front of the Hopper. Move to SETTINGS on the screen. Click on FACTORY DEFAULTS next. Click YES. Hopper will reboot and hopefully 833 will appear and be successful, bringing you back to the Installation Wizard and properly downloading the software. If you don't get either one, hit MENU on the Hopper front panel again, Click SETTINGS. Click POINT DISH. Click CHECK SWITCH. Finally click TEST. If you see a popup 378 at any point, simply hit SYS INFO on the front panel, then click CLOSE. Popup 015 may display at this point, which is normal. It should finish and bring you back to the Installation Wizard, where it will then download the correct software and you can finish up installation.

 

[munch]

I triedd a few times but it keeps going directly to "Authorize Receiver" because the Pair Remote, Name Location, Download Software and Set Video Resolution are all green even thought the software has not downloaded. How do I get it to start the initial setup wizard from the top?

 

[3HaloODST]

So you've done factory defaults and check switch? Does the system info screen indicate that you are still on the factory firmware? I'm guessing that you did actually have dish authorize the receiver on their end?

Does the check switch matrix actually have the right sats? Tried unplugging the Hopper for 10 seconds?

If nothing works, may need the receiver replaced...

 

[munch]

IS there anyway to unbrick a hopper, I read something about a tools or beta hidden menu to unbrick but don't know how to access it?

 

[356B]

IS there anyway to unbrick a hopper, I read something about a tools or beta hidden menu to unbrick but don't know how to access it?

Every device has it's own system of doing it (unbrick)...if possible at all. Get with a DIRT rep. or get wish the Dish tech who knows the game.

 

[3HaloODST]

No clue about unbricking it. Standard procedure is usually replacement. As 356B said give drop DIRT a message.

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