Hopper frying surround sound receiver

[sibe74]

Okay so first of all here is my setup:
Hopper, XBOX 360 and Vizio Blu-Ray player all going into 3 inputs on a Sony HTS-S360 surround sound system via HDMI. Then the surround sound receiver feeds to my Sharp HDTV via HDMI.

Recently had a Hopper/Joey system installed (1 Hopper 3 Joeys) and when the installer hooked up the Hopper to my surround sound via HDMI we heard a pop sound and receiver went into a protect mode. The surround sound receiver would not come out of the protect mode so the installer took it and had it repaired (new circuit board of some kind). Now I get the surround sound receiver back from them and hook it up and the same thing happens.

Has anyone else seen this problem? Any thoughts of what could cause this?

This same surround sound receiver has had Directv, Comcast receivers as well as the XBox and Blu-Ray player hooked up to it without issue.

 

[John Kotches]

My suggestion == have the hopper replaced, or test it on a display that you don't mind killing.

Sent from my Transformer Prime TF201 using Tapatalk 2

 

[sibe74]

Works fine going directly to the display.

 

[patmurphey]

If the Hopper HDMI is normal into your TV, is really likely that the Hopper is the problem? What happens if you put one of the other devices into the same port (now, since the first problem occurred)?