Hopper changes channel on tuner I am watching so it can record

[Dacar92]

Hi,

I have the Hopper with Sling just installed a couple days ago. The subject line says just about all. Even though there is another tuner available, doing nothing, it changes the channel I am watching so that it can record something else. Is there any way around this? Force new recordings to use an inactive tuner rather than change the channel of one that is in use? With no notice either. It just changes it and starts recording. I have to then go into to find an inactive tuner and set it to the channel I was watching. If I was behind (having paused for a while) I lose the portion of the show I hadn't got to yet.

Second item: Seems like the settings options have been minimized on these new Hoppers. Is there a way to delay the inactivity timers on these units? It's not a big deal, just curious.

 

[lucky86]

When the timer fired, did you see a message telling you that a timer was about to fire and did you see the Allow and Deny option appear? If you choose Deny and another tuner is available, the timer should fire on the next available tuner.

Inactivity Standby
Settings>Diagnostics>Updates

 

[Dacar92]

Thanks for the quick response. I probably missed it. I'll watch for that in the future. But I do not recall seeing that message. It must have been up for only a very short time. It seems odd that if a tuner is being watched it would choose that one to record something else. Why not default to the inactive tuner?

 

[Rey]

When the timer fired, did you see a message telling you that a timer was about to fire and did you see the Allow and Deny option appear? If you choose Deny and another tuner is available, the timer should fire on the next available tuner.

Inactivity Standby
Settings>Diagnostics>Updates

Ahhhhh, didn't know this. I always let it change the channel and I'd go back to what I was watching before. Annoying if you're not live but good to know there's no need for that with an available tuner.

 

[lucky86]

Were you watching on the Hopper and are you sure that all tuners were not in use? If there is an available tuner it should record on the available tuner. If all the tuners were in use thats when the pop up should appear. I'm going to try this on my HWS again tonight to see if I can duplicate what you saw happening.

 

[3HaloODST]

Ahhhhh, didn't know this. I always let it change the channel and I'd go back to what I was watching before. Annoying if you're not live but good to know there's no need for that with an available tuner.

Wow, I did not know this either. I'll have to experiment with this. Is this new behavior in the recent software updates? I don't remember it ever working that way before.

Sent from my iPhone 4S using Forum Runner

 

[lucky86]

Unless I'm confused about what I saw, then I'm pretty certain I'm right. You should test it and find out. But as far as I understand, the allow/deny pop up should only appear when all the tuners are in use and shouldn't be coming up if there is an available tuner. You guys should try it and post your results. I also believe that the pop up appears if you set an auto tune timer even if all tuners are not in use as long as you are viewing from the box the auto tune timer was created on. I'll keep messing around with my receiver but feel free to correct me if what I posted was inaccurate. Another thing, were you watching the same channel that the timer was firing on?

 

[Dacar92]

This was last night during Prime Time. Primetime was enabled and one tuner was recording that. When the Hopper switched channels on me to record something on Food Network or some channel like that for my wfe, I hit the red button on the remote and saw that another tuner was free so I switched channels back to what I was watching previously.

It could be that one recording was about to begin on one tuner and another recording was ending on another. Then I was using the third to watch. Not sure if it is smart enough to know that a tuner will free up at the same time another is to start recording. The default is set to start recordings 1 minute early and end 3 minutes late. So perhaps it needed that third tuner for 1 minute. But I do not think so because when I hit the red button (right after it switched channels on me), one timer was free and I used it to switch back to what I was watching.

Not sure so I will keep an eye out for this and let you know what I find too.

 

[Jim S.]

Second item: Seems like the settings options have been minimized on these new Hoppers. Is there a way to delay the inactivity timers on these units? It's not a big deal, just curious.

The inactivity timeout is buried under the diagnostics menu

 

[Dacar92]

It just happened again. The Primetime was using one tuner. Another tuner was still on MLB network even though the TV was off and no one was there (on a Joey). And one tuner was free. My wife and I were watching something on the DVR and it changed the channel on us at 9PM apparently when the Primetime was starting new programs. There was no allow/deny pop up. We had to restart the DVR program and fast forward to where it stopped us. It didn't remember where we left off.

Thoughts?

 

[DishSubLA]

I have witnessed this, as well. IT IS A BUG! This only started happening since the last software update, in my case. I have checked this at the time it happened to me THREE TIMES. The pop-up should have NEVER shown up because there was a FREE SAT tuner NO extension on the recordings. I KNEW it should NOT have popped up, and sure enough at that instant, there were TWO free tuners. This is NEW behavior, but not all the time, only occasionally and inexplicably, and I consider it a bug, and it is VERY annoying. I know the behavior BEFORE, and this new behavior is NOT right. Dish, Please look into this.

 

[JerryDowning]

I've seen that too as recently as last night when the football game suddenly became "The Cooking Channel". There was a warning but I ignored it.