No, they apparently can't enter "new" orders.Will we be able to use Dirt if we are going to be signing up as New Customers?
That's what I recall, as well. Upon a H3 install, the current Joey's in the home will be swapped out for the latest Joey's for the reasons you had stated.It's for "user experience" reasons, is the impression given before. They don't want customers with a blazing fast Hopper 3 also using a dog-slow Joey 1. It just gives a bad impression.
To make sure it happens, Dish is setting up their systems to take out any chance of anyone allowing it to happen. A (new) technician gets a work order that can't include a Hopper 3 and Joey 1. That can cover new installs or upgrades.
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BTW, FWIW, it is finally good to see Dish take the "customer experience" above the Charlie "Cheap" factor. I guess old Ergen finally saw the light, or was it continual net loss of customers that did that? In all seriousness, this new attitude of "customer experience" could not only prevent high churn, but result in net increases of subscribers.It's for "user experience" reasons, is the impression given before. They don't want customers with a blazing fast Hopper 3 also using a dog-slow Joey 1. It just gives a bad impression.
To make sure it happens, Dish is setting up their systems to take out any chance of anyone allowing it to happen. A (new) technician gets a work order that can't include a Hopper 3 and Joey 1. That can cover new installs or upgrades.
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Well, the interface will still be the Carbon UI. The H1 and H2 will have that too, "soon".Joeys don't talk to the dish so they are compatible. The dish interface for Hopper 3 is different and therefore Hopper 2000, HWS, and Super Joey are not compatible.
No, the regular Joeys and wireless Joeys work with the Hopper 3. There is talk of Dish swapping the very first version with a more recent model simply because it's "slow" (older hardware).So is there a new Joey that hooks up to it other than the 4k Joey
I don't think that's the "interface" he's referring to. He means the LNB and hub that are new, and required, for the Hopper 3.Well, the interface will still be the Carbon UI. The H1 and H2 will have that too, "soon".