Hopper 3 software version 390 is out.

Had a problem this morning and I just checked did not get the update still on 389. I record a sports talk show Boomer & Gio on CBS Sports Net every weekday morning 6-10AM. This morning I turn on the 4KJ in my kitchen and get just a black screen. Can't get any channels to tune and nothing in the guide. This has happened a few times before every now and again so I reboot the 4KJ. Still black screen and guide is empty. So I go to the main TV where the H3 is and turn it on and have TV and Boomer and Gio show is playing live no problem. So I go reboot the 4KJ and when it comes back up same problem now showing no signal. Back to the H3 decide I'm going to watch the show there and go to the DVR and try to start from beginning and DVR will not go back to the beginning or rewind or anything. So I end up rebooting the H3 and eventually get the show back but first two hours are lost. Pretty frustrating but good news is I got it working before my wife's show that comes on at 9AM is set to record. TV was off all day, but when she came home for lunch she was able to watch her recording and this evening it seems fine, but lately the last few weeks we have been missing some recordings, events that just don't record. Hope this update fixes it when we get it.
 
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Already noticed an improvement with this update but I'll give it a week to see if that's a fluke or not.
Never mind lol but maybe i have a different problem.

Satellite is locked with good signal strength, but i am told i have no satellite signal and can only stream channels.
 

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Never mind lol but maybe i have a different problem.

Satellite is locked with good signal strength, but i am told i have no satellite signal and can only stream channels.
I've since noticed that while what i said here still holds as true, and while the guide tells me there's signal loss and i cannot watch my locals and cannot pick them through the guide, i can manually type the number on the remote and tune into the channel just fine.

Eagerly looking forward to 391.
 
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Josh.M and brittanygarden

Just forced updated 9 hours ago on the Hopper H3 on H388 to H390 with Hopper Plus on P13305 to P13402.

Have the same issue(s) in H390 as mentioned with H388 and earlier after updating.

So there are still six major issues:
1) The bar chart shows the DVR % is visible which for me is 100% even though there is 120GB of free space left on the internal HDD. H388 still has the issue where 119GB-120GB free is considered 100% full on the HDD so the last 119GB-120GB can't be used at all. The fix is either make it available with the correct % remaining or treat the HDD as 120GB less in capacity so the % meter for what's used is correct.

2) The issue of skipping all the way to the beginning and end of the buffer and not anything between the beginning and end appears to not be fixed as it still does happen.

3) As seen in the photo below, we all know the buffers are 1 hour but as seen in the photo, the buffer appears to start from the point of when the Hopper started buffering the channel since it is 23 hours per the photo so the length of the buffer is wrong as well as the start time on the left which should never exceed 1hour or 60 minutes.
1742769444066.png


4) Another issue using the photo above as a example is that sometimes the video will freeze when either rewinding, forwarding, replaying, skipping and then what eventually happens is using the above photo for example, it will lost the entire buffer even though the 1:30AM to 12:30AM bar is there but the yellow will be empty except from the time when the live buffer shows video after unfreezing, basically it's similar to someone just changing to that channel except the bar will still show the 23 hours but without the yellow before the current buffering.

5) H383, H385, H386, H387, H388, H390 and possibly earlier version(s) I may not be aware of has this issue where randomly, as we all know there is the 1 hour buffer on the current channel but let's assume the current time is a new program which was on for 10 minutes, it will not allow rewinding past the start of the current program as the buffer would be gone for anything before that part so one can only rewind back to the beginning of the current program and not the previous program even though the Hopper 3 was always tuned to the channel for the entire 1 hour or 60 minutes and ofcourse the bar would still appear like the photo above except the yellow would start from the time of the start of the current program and nothing before that.

6) H381, H382, H383, H385, H386, H387, H388, and H390 has the issue where the Remote Control Mode Reminder Notification is always on where it will display that the remote needs to be in SAT mode when on TV and AUX even when Settings -> Notifications -> Remote Control Mode Reminder is set to Off. This was originally discovered by Pepper.

As Pepper said, we would all appreciate it if these issue(s) would get reported to the developers and engineering.

Other than that, I noticed that H390 has the Signal Protector feature on a Hopper 3 with Hopper Plus. This feature may have been added in earlier software versions as I didn't check but Signal Protector was not available for those with a Hopper Plus.
My Guide still has the SD, HD, Stream designations which other people without a Hopper Plus said had been missing since H388.
 
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Josh.M and brittanygarden

Just forced updated 9 hours ago on the Hopper H3 on H388 to H390 with Hopper Plus on P13305 to P13402.

Have the same issue(s) in H390 as mentioned with H388 and earlier after updating.

So there are still six major issues:
1) The bar chart shows the DVR % is visible which for me is 100% even though there is 120GB of free space left on the internal HDD. H388 still has the issue where 119GB-120GB free is considered 100% full on the HDD so the last 119GB-120GB can't be used at all. The fix is either make it available with the correct % remaining or treat the HDD as 120GB less in capacity so the % meter for what's used is correct.

2) The issue of skipping all the way to the beginning and end of the buffer and not anything between the beginning and end appears to not be fixed as it still does happen.

3) As seen in the photo below, we all know the buffers are 1 hour but as seen in the photo, the buffer appears to start from the point of when the Hopper started buffering the channel since it is 23 hours per the photo so the length of the buffer is wrong as well as the start time on the left which should never exceed 1hour or 60 minutes.
View attachment 179920

4) Another issue using the photo above as a example is that sometimes the video will freeze when either rewinding, forwarding, replaying, skipping and then what eventually happens is using the above photo for example, it will lost the entire buffer even though the 1:30AM to 12:30AM bar is there but the yellow will be empty except from the time when the live buffer shows video after unfreezing, basically it's similar to someone just changing to that channel except the bar will still show the 23 hours but without the yellow before the current buffering.

5) H383, H385, H386, H387, H388, H390 and possibly earlier version(s) I may not be aware of has this issue where randomly, as we all know there is the 1 hour buffer on the current channel but let's assume the current time is a new program which was on for 10 minutes, it will not allow rewinding past the start of the current program as the buffer would be gone for anything before that part so one can only rewind back to the beginning of the current program and not the previous program even though the Hopper 3 was always tuned to the channel for the entire 1 hour or 60 minutes and ofcourse the bar would still appear like the photo above except the yellow would start from the time of the start of the current program and nothing before that.

6) H381, H382, H383, H385, H386, H387, H388, and H390 has the issue where the Remote Control Mode Reminder Notification is always on where it will display that the remote needs to be in SAT mode when on TV and AUX even when Settings -> Notifications -> Remote Control Mode Reminder is set to Off. This was originally discovered by Pepper.

As Pepper said, we would all appreciate it if these issue(s) would get reported to the developers and engineering.

Other than that, I noticed that H390 has the Signal Protector feature on a Hopper 3 with Hopper Plus. This feature may have been added in earlier software versions as I didn't check but Signal Protector was not available for those with a Hopper Plus.
My Guide still has the SD, HD, Stream designations which other people without a Hopper Plus said had been missing since H388.
brittanygarden

And add, I still have black screen on first start up of the day and after using the Hopper apps.
 

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