Hopper 3 skipping a dvr show issues

[all4jo]

So these last couple of weeks when I would choose a show from dvr primetime. I would start show but as soon as I would click skip it would just say live tv, and skip would not work. The only way around it would be to hold the skip button to fast forward.
Has anyone had this problem?

 

[david_jr]

We are having the same problem here. Think it is only PTAT recordings. Driving the wife nuts. Hope they fix it soon.

 

[loubon]

Same here. One skip back and then skip forward seemed to work some of the time but not all.

 

[Almighty1]

Problem is with other channels as well as I don't even watch PTAT and it's happening.

 

[charlesrshell]

Problem is with other channels as well as I don't even watch PTAT and it's happening.

I have seen that too.

 

[jayiw]

Same thing here. It's driving my wife crazy.

 

[charlesrshell]

Same thing here. It's driving my wife crazy.

My wife is libed. It's all my fault.

 

[brittanygarden]

This is a known issue that we've been working on.

As of this morning: To resolve, please force an update on your Hopper

• Diagnostics > Tools > Upgrade Software

 

[Jim5506]

Software Version still says H382. Bootstrap 1114, is this correct?

 

[brittanygarden]

Software Version still says H382. Bootstrap 1114, is this correct?

Hopper 1: H183
Hopper 2: H283
Hopper 3: H383
Hopper Duo: H483

 

[charlesrshell]

This is a known issue that we've been working on.

As of this morning: To resolve, please force an update on your Hopper

• Diagnostics > Tools > Upgrade Software

Thanks brittanygarden for the info. Upgraded my H3 to H383. My H+ is upgrading now. Sure hopes it fixes the issue.

 

[Almighty1]

Many thanks brittanygarden, issued fixed for me on the Hopper H3 in brief testing as mentioned in Hopper 1 Software H183, Hopper 2 Software H283, Hopper 3 Software H383 and Hopper Plus Software P13106 is released and available

 

[Jim5506]

Trying again.

Warning 061 - Vital Program Information will now be downloaded but the green bar never proceeded, then a reboot.

Starting Up - 9999

Press SAT to view TV - did not press Sat.

Warning 061 - Vital Program Information will now be downloaded

AAH - the green bar has started. 1:39 pm CDT. Downloading Information. 1:55 pm CDT.

Black screen.

Warning 303 - Your receiver's memory is now being programmed. Do not disturb or unplug your receiver.

2:02 pm Black screen.

Hopper 3 with Sling Starting up.

Starting up- 9999.

Press Sat to watch TV.

Now on Software H383 - HURRAY - I hope.

I'll test it tonight while PTAT is recording. That's where the rubber meets the road.