here is another response between me and DirecTV:
Original Message Follows:
we have been discussing Voom on DirecTV here:
http://www.satelliteguys.us/showthread.php?t=64542&goto=newpost
some wants it and some don't. there is a few that
would really be of interest. I wish DirecTV would get
them going, thanks.
reply:
Dear Mr. Brewer,
Thanks for asking us about our HDTV package. I am sorry about any frustrations relating to HD programming.
As you might imagine, high-definition channels are some of the most expensive ones for us to carry, both in terms of what we pay the networks to distribute their programming and the technology we use to deliver them. As a result, the price per channel in this package is higher than most of our other packages.
However, we have listened to what our customers are saying and beginning March 1, we've reduced the price of our HD Package to $9.99/month. In addition, we're in constant discussions with program providers to continue adding new channels and programming. In fact, we added TNT HD on February 17 and ESPN 2 HD last fall.
Also, we're always looking for ways to enhance our services, and customer feedback is very important to us. I have forwarded your comments on to DIRECTV Management.
We often make changes to our service based on customer requests, and we conduct customer surveys on a regular basis to get feedback and new ideas.
Stay tuned to DIRECTV.com/HDTV for the latest news and announcements as they become available.
Sincerely,
Gary G
DIRECTV Customer Service