Hi everyone,
I am new to this forum and was hoping someone could give me some advice on an installation problem I am having.
I currently live in an apartment building that does not allow you to drill into the outer brick walls of the building to install a dish. The dish can be mounted any other way so long as you are not drilling into or damaging building property.
My apartment is in the corner of the building, so that my balcony faces one direction and my window is on another "side" of the building, facing a different direction.
The installer from DirecTV came the other day and was very unhelpful. He basically set one foot in my apartment, looked out my balcony and said "you're facing the wrong way" and therefore there was no line of site. I asked him to at least check out my windows, and sure enough when he checked he noted that there was in fact a line of site from my windows. However, he stated there was no way to mount the dish to the window so it couldn't be done. There are thin iron bars on my window, but he stated that there is no equipment that could clamp the dish (which would be the HD dish which I hear is pretty large) to the window and that nothing else could be done.
I then asked him to look again at my balcony, which even though it faces the wrong direction, since I'm in the corner of the building perhaps the dish could be mounted on a horizontal extension off the balcony so that it could face the opposite way (meaning angled towards the building, but it would face the sky since I'm at the corner of the building).
he wouldn't even look out there, saying there was no chance.
Now, is he correct? Or is there some way I could either mount it to the thin iron bars of my window or have some sort of horizontal extension off my balcony so that it could be positioned in the right direction?
I was surprised to see that they really made little effort to set me up and get my business.
Any help or advice would be much appreciated!
Thank you very much.
I am new to this forum and was hoping someone could give me some advice on an installation problem I am having.
I currently live in an apartment building that does not allow you to drill into the outer brick walls of the building to install a dish. The dish can be mounted any other way so long as you are not drilling into or damaging building property.
My apartment is in the corner of the building, so that my balcony faces one direction and my window is on another "side" of the building, facing a different direction.
The installer from DirecTV came the other day and was very unhelpful. He basically set one foot in my apartment, looked out my balcony and said "you're facing the wrong way" and therefore there was no line of site. I asked him to at least check out my windows, and sure enough when he checked he noted that there was in fact a line of site from my windows. However, he stated there was no way to mount the dish to the window so it couldn't be done. There are thin iron bars on my window, but he stated that there is no equipment that could clamp the dish (which would be the HD dish which I hear is pretty large) to the window and that nothing else could be done.
I then asked him to look again at my balcony, which even though it faces the wrong direction, since I'm in the corner of the building perhaps the dish could be mounted on a horizontal extension off the balcony so that it could face the opposite way (meaning angled towards the building, but it would face the sky since I'm at the corner of the building).
he wouldn't even look out there, saying there was no chance.
Now, is he correct? Or is there some way I could either mount it to the thin iron bars of my window or have some sort of horizontal extension off my balcony so that it could be positioned in the right direction?
I was surprised to see that they really made little effort to set me up and get my business.
Any help or advice would be much appreciated!
Thank you very much.