Just finally got a chance to sit down and turn on the tube and have the signal loss error. We HAVE gotten snow here today and I'm hoping once we can get up there to knock it off it will help but in the meantime I did a switch test and it said "one of the switches is not connected correctly" - I then looked at details and it says port 4 is not connected. Any help? Backround - new roof this week, mounted to retrodeck and a tech came on Wed. to realign, everything seemed to be working fine til now.
Help - Reception problem
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Thanks, then it's got to be the snow then, but that ticks me off, we've NEVER had problem with snow and no reception. Could he have mis aligned it a touch so that now we will or am I being overly worried? We've never had it go out for this long (almost an hour now).
Possible that it could need a fine tuning but if I were to guess(I'm in Az, snow illiterate), if snow is built up, that'll cause it. Especially if you got hit by that storm yesterday. Can you access the dish? When I worked at dish, a lot of my coworkers lived in frozen states, previously, and would rub crisco or similar things on the dish.
My dish works fine covered in snow. It's when it starts melting is when the trouble starts. I'm guessing water bends the radio waves. I have a swimming pool cleaner that extends to knock off the snow.
And I've got a dope on the chat I'm about ready to crawl thru the connection and pop her head off. Keeps telling me what channel number each one is that I'm missing and I keep telling her THEY'RE NOT THERE. Ugh, she's not getting it. Just did switch test - everything has a check mark next to it...why am I missing channels?
Could need a fine tune peak but you may have water getting into your LNBs. Spray Pam on the dish might help the snow issue.
All is good, she had to send a signal and the channels came back, still no idea why it happened in the first place.
Who sent what signal?
A rep of some sort I can guarantee. Probably just missed its last few authorizations if there have been some storms the last few nights. Not anything noticeable, but can affect you. Quick fix if you have authorization issues.
