HELP! RCA DVR-120. I'm a total newb.

[cerbera79]

Hi guys,

I'll be the first one here to admit that I have no idea if I'm even posting in the right forum. However, that being said, I'm having a problem with a RCA DVR-120 TIVO unit.

I woke up one morning to a frozen picture (of Tom Cruse as Maverick) on my TV. I tried accessing the menu with the remote to reset the unit and to my suprise, none of the buttons worked! SO, I tried to turn the unit off with the power button and...... wait for it....... that didn't work either! So I unplugged the unit, let it sit for 30 seconds, then plugged it back in. When I ddi this the unit gave me a "Welcome, Powering Up" screen then just hung there for 20-30 minutes untill I unplugged it again. Now I can't get to do anything but give me that nice message.

Does anybody know any tech. tips for fixing this problem or is the answer simply, "Buy a new DVR!" The unit is only two years old so I don't want to toss it. And I also really didn't want to lease a refurb unit from DirecTV and start a two year contract as I'm currently not on ANY contract.

Please HELP! I'm pulling what little hair I have left out.

Thanks,
Michael
St. Louis MO.

 

[Jimbo]

Hi guys,

I'll be the first one here to admit that I have no idea if I'm even posting in the right forum. However, that being said, I'm having a problem with a RCA DVR-120 TIVO unit.

I woke up one morning to a frozen picture (of Tom Cruse as Maverick) on my TV. I tried accessing the menu with the remote to reset the unit and to my suprise, none of the buttons worked! SO, I tried to turn the unit off with the power button and...... wait for it....... that didn't work either! So I unplugged the unit, let it sit for 30 seconds, then plugged it back in. When I ddi this the unit gave me a "Welcome, Powering Up" screen then just hung there for 20-30 minutes untill I unplugged it again. Now I can't get to do anything but give me that nice message.

Does anybody know any tech. tips for fixing this problem or is the answer simply, "Buy a new DVR!" The unit is only two years old so I don't want to toss it. And I also really didn't want to lease a refurb unit from DirecTV and start a two year contract as I'm currently not on ANY contract.

Please HELP! I'm pulling what little hair I have left out.

Thanks,
Michael
St. Louis MO.

Your Wife probably had the Tom Cruise Top Gun picture froze to your TV for her benifit
You have tried most of what I would suggest.

Do you plan on leaving D* in the next few years ?
Why do you think you would get a Re Furbed unit ?

The 2 year contract does not bother me, I would perfer a 1 year, but it's not my call.
If D* for some reason teated me badly enough to decide to leave, I would bite the bullet and pay the canncellation fee, with leased equipment, sometimes all you have to do is send the stuff back, other times you pay the 5 dollar p/m fee that would cover the remaining months of your contract. So if you had 10 months remaining when you decided to leave, return the units and pay them 5p/m x 10 months = $50

Did you happen to leave the thing unplugged over nght at all, you could give that a try ... Does the thing have a hard reboot on it ?

Have you tried calling D* and see what they can do to fix it, possibly.
You also may find that they might offer you the new stuff close to nothing, so the 2 year commitment would balance out.

Just some options.

Jimbo
Does DISH not require a year of so contract ?