My parents first had dish installed towards end of winter last year. Guy was a contractor. He put the dish up on the roof. Signal was ok until first rain fall. Signal kept going out. In light rain it's going out. He called another tech was sent out. He moved the dish to the front of the house. Service was ok there again until it rained. There's a tree that's in a yard in the next street over that grew leaves back and that was interfering with the signal. I told him in light to moderate rain it shouldn't go out. He puts off calling this time because he said why bother they aren't going to be able to fix it. I'm surprised dish hasn't called to send a tech to fix it by seeing his low signal or does he need to send a report to them through his hopper? I'm not sure if I should have a dirt member get ahold of him by phone? Something Is going on where these techs that have been out aren't figuring out a solution. I'd be frustrated also. Paying for a service and having this problem. My signal goes out in heavy rain but when it's lightly raining there's no issues.