I am currently a cable customer (Adelphia, So. Cal.) and am considering switching back to Sat. I have a dual LNB up from a few years ago when I was with DirectTV. I had numerous problems with them and their customer support (actually lack of same) and could not wait for my contract to expire so I could boot their A** out of my house. I have 3 tv's in the home, I own 1 Tivo for standard definition in one bedroom and I have a cable supplied HDDVR which doesn't cost me any more than a S/D receiver. My total monthly bill runs right about 150 bucks a month but that includes broadband internet. Now, the only reason I would consider going back to satellite is due to the fact that I receive very poor picture quality on SD broadcasts from my HD tv. It is due apparently to the analog signal, I think.
Anyway I would like some feedback from you knowledgeable folks on the differences between Dish and Direct. I have read thru some of the posts and as expected there are many different opinions. If I go with Direct would they bring out a new dish and leave it with me to use for camping since I already have one on the roof? Also the one on the roof was never grounded, do you think I could demand that if they leave that one up, they must ground it? Why do so many installers not ground the units to begin with?
Sorry for all the qustions but after my first experience with DirectTV I just want to be sure I get some good customer service this time.
Thanks for any replies.
Dan
Anyway I would like some feedback from you knowledgeable folks on the differences between Dish and Direct. I have read thru some of the posts and as expected there are many different opinions. If I go with Direct would they bring out a new dish and leave it with me to use for camping since I already have one on the roof? Also the one on the roof was never grounded, do you think I could demand that if they leave that one up, they must ground it? Why do so many installers not ground the units to begin with?
Sorry for all the qustions but after my first experience with DirectTV I just want to be sure I get some good customer service this time.
Thanks for any replies.
Dan