HELP!!! DirecTV decided to shut all my recievers off

[rkr0923]

has to be more to the story he hasn't told us

 

[pyrr]

Heres the latest update

I'm all fixed no letters.

Then fedex'd me new cards and apologized for the mix up, plus they gave me a free month for the trouble. I explained that having someone send a letter especially since I was paying alot of money for my account, was a bad idea and they should atleast have someone to talk to.

They took my feedback and were very talkative. Since this is a public forum, i don't want to go into to much detail on what happened, but they explained it to me what happened and apologized i was never gotten back to.

Thank you for the information, I appreciate it

 

[meStevo]

Glad it got all straightened out

 

[charper1]

Glad to see the phone call AND no letter advise paid off as I suspected. Whatever it was that got you ID'd, please be careful in the future and keep ANY & ALL documents! I also hope you are not having identity theft issues! Glad to see you are back on.