Hd34-310

[rickards]

Hey, I have a problem. I have an HD34-310 and it quit working. It's only about 2 years old, and when I turn it on the power indicator light comes on, on the power button, but nothing else does. Then the light goes out, then comes back on about three times, then nothing.

Considering that the thing is called a monitor and not a TV I wonder if it's in some sort of power saving mode or something. Any help will be apprectiated, Thanks.

 

[jayn_j]

FWIW, this is the CRT based TV that dish bundled and sold about three years ago.

I don't have a definitive answer, but I would guess that the set is failing power on self test. The flashing light is a diagnostic indicator. You would need to find a service manual in order to decode it. This set is a repackage of the RCA D34W20.

You might see if you can bring the set up in service mode. Here is how:

Leave TV in the off mode. Press and hold the Volume Down and Channel Down buttons for at least 8 Seconds. After 8-15 seconds the TV will switch on and come up with the field service main menu on the screen. The channel up and down buttons on the front panel are used to navigate up or down in the menu. Volume up and down buttons are used to select a menu item or decrease or increase a value in a selection list.

If this works, be very careful as you can really screw things up in there. Write everything down before you cahnge anything. Mostly, you are looking for some diagnostic message.

There is a thread with a similar problem from back in april in the DirecTv forum, but nobody had an answer there either. Sorry.

 

[DJ Rob]

Good luck on that monitor. It was manufactured for Dish by Thomson/RCA. I bought one of those and out of the box the picture was squished on one side. It sat in a repair shop for many months waiting for a voltage transformer that ended up not being available anymore at that time. The repair techs said a lot of those sets were failing and the voltage transformer is the most common problem.

 

[Gregg Loewen]

the service mode will not help you.

I would try unplugging for 1-2 minutes then replugging in.

If the above doesnt help you, call for service.

Good luck!!

Gregg

 

[jayn_j]

the service mode will not help you.

I would try unplugging for 1-2 minutes then replugging in.

If the above doesnt help you, call for service.

Good luck!!

Gregg

I figured it was a long shot, but if it worked, it would provide info. I assumed he already tried the unplug/replug idea, but if not, do it. It can't hurt. Everything I have read so far would indicate a bad flyback. The bad news is that RCA discontinued the part and the suggested replacement causes horizontal picture tearing. I saw a few suggested fixes involving a zenor diode and a capacitor, but you have to wonder if it is all worth it. You are talking $300-400 in repairs if it is the flyback, and you need to find a tech who is competent to experiment around the tearing problem. You balance that against the street price on a new 32" 720P monitor of around $500 and it just doesn't make sense.

BTW, Rickards, the term monitor was used because it doesn't contain an ATSC tuner. That and the term 'HD-Ready' were used to to sell through older technology for a few years.

 

[haskrw]

I found a repair shop who fixed my HD34-310.. It cost $220 but new ones are a lot more than that and he checked the set for other problems and seems to think this is it for now.. He drove to my home,,a 45 min drive,, and that was included in the cost of repairs..He also gives a 90 day gurantee...
I had the exact problem that all the others had and Dish or RCA would not or could not help me...
Call Corpe's Television Repair Service at 574-533-5455

 

[pdthomp]

WOW.. First, let me thank all of you for all the useful info! I to have had this exact same problem with MY HD34-310. Actually quit working almost 2 years ago. Never dreamed I'd find the answer.
I purchased my set 7-8 years ago as part of a package Dish was offering their customers for 700-1000$. (Don't remember the exact amount) They threw in a year's subscription package to all HD programming they offered. Those days, it was a GREAT deal as HD was a VERY expensive investment. Now it sounds something like RCA/Thompson, realizing HD was headed towards the lighter monitors selling these days, unloaded their stock to Corporations like Dish that could turn them over in promotion... I really have no idea, just speculating.
What I DO know is, that NOW I'm the proud owner of a, very very VERY heavy paperweight. Which is ok, I got several great years out of the deal.. BUT!! Does ANY one have a suggestion on how I go about disposing of my special friend?
It IS very heavy, lmao~

 

[Ilya]

Does ANY one have a suggestion on how I go about disposing of my special friend?
It IS very heavy, lmao

First, you can check with the company that takes care of your garbage. They might be able to help. Give them a call.
Second, if you are planning to purchase a new TV from a store, you can order it with delivery. Store delivery service often includes the disposal of the old unit.

Welcome to the forum!

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