I am so mad about this I am about to pull my face off!!! The effort I have gone to in the last two years to try to get on the HD bandwagon is almost laughable.
Step one - buy HDTV projector and big-a$$ 82" screen.
Step two - pay $500 for HR-10 receiver plus $10/month for HDprogramming (5 channels only with the promise of more in the future.) - Hooray!!
Step three - find out I have to pay an extra $100 on top of my Sunday ticket to get HD NFL games- Boo!
Step four - find out that lauch date of new channels is finally here - hooray!!!
Step five - find out that my $500 HD Tivo unit that I bought in January of 2006 won't get new channels - BOOO!
Step six - Pay another $200 for new HR20 DVR to get new channels. (also find out from reading forums that the new reciever I am REQUIRED to buy in order to get new channels has been riddled with technical difficulties from day one)
Step seven - find out the $200 doesn't really "buy" the receiever, it just allows me to "lease" it. What a rip off!
Step eight - find out that my roof now leaks after the "professional" installer that put up my new dish that I needed to get the new HD channels drilled more holes in my roof to support the bohemoth Ka/Ku dish. Why won't they let us install our own equipment anymore?
Step nine - finally get new HD channels - Hooray!! I especially love the SmithsonianHD and MGMHD, and MHD.
Step ten - Find out that SmithsonianHD, MGMHD, and MHD will now cost me an extra $5/month on top of the $10.99/month HD fee that I'm already paying. Also find out that two of my other favorite HD channels that I have been enjoying for two years (UHD and HDnet movies) are also taken away. So by "upgrading" me as Beyonce says, I was actually downgraded.
Step eleven- call customer service, go through the mandatory automated Computer menus whose only purpose is to make people spend 10 minutes going from slightly irrritated to 100% full blown enraged before they let you talk to an actual person, then get blown off by the rep who says I pay the extra $5.00 or I don't get the channels. She won't let me talk to her manager and tells me she will have to hang up if I can't keep the conversation "professional". She won't give me any credit at all on my account even though I have been paying almost $100/month for the last three years plus an extra $250/year for Sunday ticket.
The only reason I am staying with Directv right now is that my wife has to watch her Colt's games every Sunday and the only way to do that from Missouri is to get Directv. They are nickel and dimeing us to death with all thier fees. I am so sick of it.
I think I would have been less mad if they had just said we are raising the $10/month HD acess fee to $15/month. I could understand that because they are going from 5 to 150 HD channels. But to take away channels I have had for a while and tell me I now have to pay for them is just horrible.
If anyone is reading this trying to figure out if DIRECTV is worth it. Please don't fall into the trap. Stay out!! GO WITH DISH OR CABLE!!