Sadly the CSRs aren't a good source of information.
Currently there is NO source of INFORMATION on what is going on with the TurboHD packages.
I'm pretty sure that "will be worth it" quote came from the retailer chat, which the average customer wouldn't know about if Scott & others here didn't summarize the meeting.
Just because the "average cusomter" did not hear it live on tv doesn't mean it wasn't said.