Background: My 5 LNB dish can't see sat 119 due to trees - 0 on all transponders. If I move it, I lose sat 99. My locals are on 119. Therefore, no locals. However, I do get SD DNS network feeds for ABC (W) and CBS (E and W). I live near Santa Cruz, CA (Salinas-Monterey market).
I asked DIRECTV why I couldn't get HD network feeds on 390, 391, and 397, since I have HD service. They said I could have them at no extra cost. They have since tried several times to authorize and provide them, but I keep getting the message "channel not purchased (721)". Finally a tech told me that I could not get them because they come from sat 119. I almost gave up, but then I saw a spreadsheet on this forum that showed they should be coming from sat 99. In fact, I get HD on 390 (CBS E) sporadically. What do you think is going on here?
I asked DIRECTV why I couldn't get HD network feeds on 390, 391, and 397, since I have HD service. They said I could have them at no extra cost. They have since tried several times to authorize and provide them, but I keep getting the message "channel not purchased (721)". Finally a tech told me that I could not get them because they come from sat 119. I almost gave up, but then I saw a spreadsheet on this forum that showed they should be coming from sat 99. In fact, I get HD on 390 (CBS E) sporadically. What do you think is going on here?