Could you share the phone # for the dish executive resolution center?
It's just the corporate number - 303-723-1000. Just tell the operator what you want and they will transfer you.
Could you share the phone # for the dish executive resolution center?
He posted information based on what he was told at that time.So you started a bunch of DRAMA for what?
He posted information based on what he was told at that time.
Otherwise known as trollsI didn't respond because there seem to be a number of people on the forum that never have anything positive to contribute and just like to bitch about everything. I choose to ignore them in hopes they will disappear.
Exactly! And OBTW Scott confirmed with his contacts that it was Dish making the calls. And I suspect it was Scott that actually changed the title of the thread. So...He posted information based on what he was told at that time.
I never got the call, I needed to make the change, so I called the corporate office. Talked to Louis, asked for the"package" for HD Absolute customers. He said there is no package, $100 upgrade to a 722, no monthly discounts. but he could throw in 3 mo. Starz & Platinum. I said you don't want my business very bad and hung up. Well I have always had great luck emailing the CEO, so I did. I mentioned about a "campaign " to move HD Absolute customers to America Top programing, and that I wanted to dish-it-up to a 722K because my 622's HDMI output had failed. Less than 36 hours, I got a phone call from James who was polite and very knowledgable. I had mentioned in the email what the other customers were offered. He said that there is no official campaign and that this was a new quarter with new promotions. So I got a new 722K for $100, it takes a special code he put in. With a free OTA tuner, he could only offer 10- $5 credits and 3 mo.Starz & Platinum. He said to sign up for HD for life and that 24 mo. commitment would run concurrent with my 722K upgrade. So it looks like Dish has about $100 to keep subscribers who had minimal programing and that is what I spent. I call that a wash. I am very happy with additonal programing and sports and have no regrets leaving HD Absolute. If they do add the $6 mo. access fee, the cost difference is not that great. I had been out of contract for about 2 years. That's my story, I hope it will help others who want to upgrade or change programing.
You don't have to change your programming just to upgrade equipment. I went from 622 to 722k and still have Absolute.