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You have been connected to (03) Jeremy K..
(03) Jeremy K.: Thank you for choosing Dish Network the leader in DVR and HD. I will be happy to assist you today. Please give me 2-3 minutes to access your account and review the information you have already provided.
(03) Jeremy K.: I appreciate your patience.
(03) Jeremy K.: Could you please verify the name, physical address, and the 16-digit Dish Network Account Number on the account?
Fred Roberts:[redacted]
(03) Jeremy K.: Thank you.
(03) Jeremy K.: Let me give me the Disclosure to receive the HBO and Starz.
(03) Jeremy K.: To receive 3 months of credits towards your HBO and STARZ programming ($22 per month or $20 per month if receiving 4 or more premium packages), you need to agree to maintain a minimum of Classic Bronze 100 or higher, DishLATINO Clásico or higher, TurboHD Bronze or higher, or a qualified International Programming package. After 3 months, HBO/STARZ will continue to be billed at the then-current price until you elect to downgrade.
(03) Jeremy K.: You also need to agree to either provide a valid email address or participate in the DISH Network monthly payment program of AutoPay with Paperless Billing. If you fail to maintain a valid email address or remove AutoPay with Paperless Billing, you will forfeit any remaining credits and continue to be billed for HBO and STARZ at the then-current pricing.
(03) Jeremy K.: Once you agree with this, please provide with a valid e-mail ID.
HDRoberts: Does my current package qualify, and this does not require a new commitment, correct? I already have paperless billing and autopay. My email is [redacted]
(03) Jeremy K.: Thank you.
(03) Jeremy K.: Please give me a minute to add this on the account.
(03) Jeremy K.: I am really sorry, as I earlier mentioned you need to have the basic programming on the account.
(03) Jeremy K.: I have tried to add on your account which you had dishHD absolute package.
(03) Jeremy K.: But, the system doesn't allow me to do this.
(03) Jeremy K.: I am really sorry for this.
HDRoberts: Thank you, that what I thought might be the case.
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