If the person who responded was an actual Dish employee, it would actually be a DIRT member. The "I" in DIRT stands for "Internet" - they cover message forums like this one, Facebook, Twitter, and so on.
I was being general about Facebook replies and didn't transition my reply well to be specific about DISH facebook. You are right.
But what Scott said is what I was trying to. They just are not going to know about things like this until DISH announces it, either to employees or the public. The poster I was replying to seemed to be taking the general response given as more weight than what Scott is saying.