Had Dish Network installed at by house, now problem

[purvis]

Hello

Just had a 522 and 322 receiver installed at my house Monday. The 522 works great on the two TV's connected to it. But, with the 322, only the TV located next to the receiver seems to work. The installers ( who did not even program the remotes!). Said there must be sometime wrong with the picture tube of the TV where it does not work and left. Every channel is a "blue" screen. But, the built in VCR works fine. I swapped TV's with the other one connected to the 322 that works and then it works fine and the other one is "blue" screen.

1. Pushing the "select" button on the remote does nothing.

2. I noticed that of the two lights in front of the 322 receiver, one is yellow/green and one is blue all the time.

Any suggestions??? Will Dish charge a service call to look at it? I am not on the main't plan

 

[goaliebob99]

Welcome! give them a call as your still under a 90 day install warrenty and it shouldnt cost you anything..

 

[Jordan420]

Are you on the right input on the TV that has the blue screen?

 

[kresston]

Hi, if you don't want to call dish you may want to check your modulator settings, and make sure the 2nd television is set to that channel. There should be instructions in the manual for the 322. I would try this first to see if its the problem.

 

[Liquidforce88]

Make your tv do a auto program. That should pick up the channel being broadcast from the 322.

Sounds like you got some installers that don't know what they are doing.

 

[mrschwarz]

How old is the TV? If it is old enough, you'll need to hook it up to the UHF antenna leads.

You can look at the setup for the 322 to see what channel the modulator is set to. It will be a UHF channel. Older sets had a separate antenna for UHF.

 

[larrystotler]

The 322 defaults TV2 to channel 60, Air. If your TV was set to cable you have 2 options. Change the TV to Air, or, on TV 1's remote in front of TV 1, hit Menu/6/1/5. This will bring up the modulator setup screen. Highlight where it says Air/Cable and select Cable instead of Air. This will change the TV2 channel to 73/cable as default.

The Green light shows that TV1 is getting a signal from the box. The Blue light shows that TV2 is getting a signal from the bohence, the TV1 remote is green at the bottom and the TV2 remote is blue). When the Green or Blue lights are off, the TVs will not show a picture from the box.

Good luck.

 

[OoTLink]

*adds to post above*

When the green light is off, if TV1 is connected via coax, you won't see a picture from the box -- when the blue light is off however and TV2 is connected via coax, you're still supposed to see a dish network logo floating
around on that channel.

Try doing a channel search on the TV (search for channels or whatever, it'll be in your TV's menu system somewhere) -- while the TV2 output is on, and it should find the proper channel to be on.

 

[ITK]

another thing you can try if your TV is set up for an antenna and you cant switch it to cable, is modulate the tv 2 output to cable ch. 83, then put the tv (which is set up for air) on ch 32. you can also modulate to cable 93 and set tv to ch 42 air. I think 73/22 probably works too but havent tried it.

I figured out the 83/32 thing a while ago on accident and its gotten me out the door with a good working system on more then one occasion. I happened upon the 93/42 thing today.

So i bet a bunch you ya just learned something new. <grin>

 

[SimpleSimon]

another thing you can try if your TV is set up for an antenna and you cant switch it to cable, is modulate the tv 2 output to cable ch. 83, then put the tv (which is set up for air) on ch 32. you can also modulate to cable 93 and set tv to ch 42 air. I think 73/22 probably works too but havent tried it.

I figured out the 83/32 thing a while ago on accident and its gotten me out the door with a good working system on more then one occasion. I happened upon the 93/42 thing today.

So i bet a bunch you ya just learned something new. <grin>

Why not just set the modulator to off-air mode (the default) instead of cable mode?

 

[ITK]

Why not just set the modulator to off-air mode (the default) instead of cable mode?

oh i forgot yer the forum expert right?


Well because sometimes the CX doesnt have the original remote and there is no way to access the menu from the front panel. I find that modulating to AIR, the picture is inferior vs. the cable modulation. And this WORKS! Or on those old tvs that have the uhf screw pair and the RF jack for cable but you know the cable mod doesnt work and i might be out of balans so I run tv 2 thru a vcr (which again no remote and is set up for air) put on ch 32, mod cable 83 and picture is crystal clear.

It seems like you've been around for a while doing installs (as have i)
And if so you KNOW that sometimes you just run into difficult situations...and this is a fix ive found for some of those times.


Do you know how to modulate tv 2 thru the vcr, leaving TV on ch.3, powering VCR on on XXch? this allows people to put in a tape and press play, or put in a blank tape, and it records whatever theyre whatching. rather than having to flip to ch.3 for vcr and backto XX ch. for sat.

maybe try droping the sarcastic 'tude and realise sometimes things arent always "by the book"...

I hope you can use this to get you out of a pinch someday.

Also keep in mind that i tend to travel alot..ALOT. And youll find you get off air bleed thru on specific cable chs. specifically 73 in the spokane wa area, 83 in portland or, 75 in billings mt.

I only modulate to AIR as an absolute last resort. Once you have these SIMPLE things down it only takes a sec to set them up.

Youre not an engineer are you?
take it easy.

 

[inwo]

Why not just set the modulator to off-air mode (the default) instead of cable mode?

 

[larrystotler]

ITK, I don't really see why you are jumping all over Simon when he asked a simple question, and I would have asked the same thing. The info is appriciated, and if I ever run into that situation, I will try it. We're here to help others, not bash each other. Let's see if we can help the OP fix his problem.

 

[Liquidforce88]

Well I have to say all he did was answer the question in the way it was asked. I would have answered the same way.

You can't just always set the modulator to air and have it work. I run into these cheap TV/VCR combos all the time. People get them for their kids and then they lose or break the remote. You play heck trying to figure out what channel the thing has programed into it, so you can get a picture.

 

[inwo]

Simon doesn't miss much. Look at the post to which his question refered.

It was stated that the tv was set to "air".

Then the question remains. Why set mod2 to cable? Didn't sound like a wise guy question to me.

 

[ITK]

Simon doesn't miss much. Look at the post to which his question refered.

It was stated that the tv was set to "air".

Then the question remains. Why set mod2 to cable? Didn't sound like a wise guy question to me.

Sorry to come across like a jerk..the little "sarcastic" emoticom kinda hints at being a SA tho. But I digress.

heres a game for you all to play.

Set your tv up for antenna then play with differnt modulations. watch the picture quality go up and down. Go high in a set of numbers and low (eg air ch 23 vs air ch 29 then go up to 52/59)
Now do the same thing for cable.
you will see that the picture quality *should* be better. not always, but IMNSH experience that is the case.l

Also if the CX has cable and the tv is set up for such why would i change the tv setting rather than the IRD?

And again read the 1st post regarding off air bleed (or what ever you want to call it) You have to change your modulation from location to location.

Just because it E*'s "default" doesnt mean its the best for the CX.


peace y'all..and sorry simon.

 

[SimpleSimon]

Do you know how to modulate tv 2 thru the vcr, leaving TV on ch.3, powering VCR on on XXch? this allows people to put in a tape and press play, or put in a blank tape, and it records whatever theyre whatching. rather than having to flip to ch.3 for vcr and backto XX ch. for sat.

Old trick, but a good one. Here's the flip side. I use old half-broken VCRs as de-modulators (RF to composite). Good for adding to a composite-switching stereo receiver. Lots of them turning up in the #2 and #3 "home theatre" (ya, right) installs in a house.

And I've done the balun trick for UHF, too. Not anymore, though. If the TV is that old, I tell the customer it's a no-go because an old box like that is just going to lead to service calls on my dime.

As for off-air vs. cable, what type of cable modulation is E* using? I'm SURE you know that there's different types, and the TV has to be set appropriately.

Try this link: http://www.tinlee.com/FreqChart.htm

Oh - and often (not always) off-air bleed is due to an ungrounded coax shield. In a really tough case, switch to quad shield.

 

[Barry Erick]

Cable modulation superior to air modulation? THere is NOTHING different except the channel numbers. NOTHING ELSE. Only quality of coax used for the UHF signal will affect the signal. Lower the channel the better the picture. Cable is just a different channel.

 

[inwo]

Cable modulation superior to air modulation? THere is NOTHING different except the channel numbers. NOTHING ELSE. Only quality of coax used for the UHF signal will affect the signal. Lower the channel the better the picture. Cable is just a different channel.

I agree!

Things are not always that simple however. I can think of situations where it might make a diference.

Cable channels are offset from air. Automatic tuning will tune it to nearest channel. 60 close to 116 I believe. There could be a situation where setting tv to cable and mod2 to air could possibly make a difference. Or vise/versa. It shouldn't but things are not always working correctly.

Also tv tuners may have dif sensitivity or dynamic range cable versus air.

IMHO

 

[SimpleSimon]

Also tv tuners may have dif sensitivity or dynamic range cable versus air.

Now THAT's an interesting point! I wonder if it's true.