Good luck with that!I'm on the phone with a tech now.
Good luck with that!I'm on the phone with a tech now.
No kidding!!! He told me I needed to replace my H3. I asked him if he was reading a guide for customers with Q & A to solve my problem or if he was indeed a tech, he kept on with my H3 was the problem.Good luck with that!
Yeah, it's bad. You can select the blank quadrant, and it will properly bring up the intended channel full-screen. However, when you do that, it breaks Multi-View completely. I tried to bring Multi-View back up again with no success. Then, I switched to the regular (Small) PIP and back to Multi-View. This resulted in only having video in the upper-right quadrant, with no audio, and no way to change channels. I had to reset the Hopper 3 to resolve this issue. After the reset: lather, rinse, repeat.Updated to H318. Multiview no longer works as intended.
The bottom left box is blank (black screen) Anyone else experiencing the same problem?
Yep, I told that so-called rep that if you select the black screen you end up in a bucket full of dying nightcrawlers. His reply, I don’t understand… LOL!Yeah, it's bad. You can select the blank quadrant, and it will properly bring up the intended channel full-screen. However, when you do that, it breaks Multi-View completely. I tried to bring Multi-View back up again with no success. Then, I switched to the regular (Small) PIP and back to Multi-View. This resulted in only having video in the upper-right quadrant, with no audio, and no way to change channels. I had to reset the Hopper 3 to resolve this issue. After the reset: lather, rinse, repeat.
It would be nice if it would also fix the Pandora app issue I reported in another thread. H318 sure didn't do it.Methinks H319 will be coming soon. A real soon, not a Dish soon…..
Well, it looks like they may have paused the rollout. I'm normally in the 1st wave and it's been 4 days not and I'm still on 317. So possibly cooler heads prevailed and the updates are paused until 319.Methinks H319 will be coming soon. A real soon, not a Dish soon…..
I was judging by the fact that my Hopper 3 is still on H318, and still tells me that H318 is the latest version. I remember one particularly bad update last year when Dish actually reversed the update, sending receivers with that version back to the older version. If the issues were truly as bad as those posted in this thread (including my own posts) are being made out to be, then something similar would have happened again already.Well, it looks like they may have paused the rollout. I'm normally in the 1st wave and it's been 4 days not and I'm still on 317. So possibly cooler heads prevailed and the updates are paused until 319.
X'ing my fingers.
Issues, plural, including my Pandora app issues? Or did that one even come up? Just curious....they are aware of the issues and are looking at fixing them.
I hear you. Pressing the Info button twice in a row while in the Hopper Pandora app reveals that the last update for this app was released on 11/17/2021. So, that likely makes this the six-month anniversary of when this song-skipping issue reappeared. In other words, not very frequent updates for Pandora, compared to some other apps on the Dish receivers.Pandora is on there own. Its is up to them to keep their app updated. It is one of the reason why DISH is moving to the Android Platform as app makers do not like making updates for a platform that is so small with users who actually use them.
Same with me and I tried to do the upgrade over the wknd. Didn't work still on 317. Had everthing going haywire and I finally had to unplug and wait to reset get everything to get back to normal.Well, it looks like they may have paused the rollout. I'm normally in the 1st wave and it's been 4 days not and I'm still on 317. So possibly cooler heads prevailed and the updates are paused until 319.
X'ing my fingers.
I've read about this on the portal that us techs use.something is wrong with netflix Dolby digital, I have my Optical out sent to my AVR cause it dont have HDMI. and nothing on netflix come out DD it all stereo.
dish channels get DD if the icon is there in the guide, and amazon prime video get DD but netflix it just stereo only now