I WANT MORE said:
I am still not able to get any sound out of my TV from my H10-250 when I have it set for Dolby 5.1 if the channel is being broadcast in that format. When I switch to a channel that is in standard audio the sound works fine. I am able to get sound through my surround receiver on all channels however. Any help?
I am having the same problem. It started sometime Tuesday. After spending about 2 hours of quality time withe Directv tech support it is now working again. I don't have a reason/explaination but this it an outline. First 3 calls resulted in them admitting there was a "bug" or "glitch" in a patch. Last night (fourth call) the tech, both second level and his supervisor, denied there was any problem that came from Directv. blamed in on my cabling.... I wasn't the nicest as the first 3 2nd level techs all said there was a "known problem" and they were working on it. Wierd thing is how it cleared out. I'll list the steps that worked:
1-Goto Settings/Audio select output in std audio. Mine was not working on any OTA or HD station when set to dolby output, but had sound on all channels when set to std audio
2-Standby system, unplug, wait, restart get live tv, wait for sattelite to do it's thing. Test for sound. You should have sound on all stations, but not in surround or dolby. .
3-go back to Settings/Audio select output in dolby, check for sound.
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Wierd thing is that didn't work until this morning. Last night, I switched optical input ports on my receiver and swithched the cable to the new port and it worked. At that time I felt badly that I was a bit rude with the tech and his supervisor as it looked like I had a bad Optical Port. I called my stereo shop this morning and confirmed that there was no problem with the optical port. I put the Directv inport back on the original optical port and it works fine now. There was a long update that ran this morning on Channel 100 and now I am fine on any optical Port. I think there was a problem that was fixed overnight, but I can't explain why switching optical ports on the receiver worked. It was acting like there was info missing in the signal to tell my Dennon receiver to auto switch between pcm dolby or surround. I'd bet that the download this morning cleared up the problem, but I can not see any difference in version number....
Good luck, hope this was helpful.
Ross