I have some questions about the guide. I am a long time DTV user but new to HD and the new boxes. I have the premier package and HD receivers HR24 & HR34.
. I am a little confused about the guide and the channels that show up. I was trying to program the guide so I just see the channels I usually watch. So I started out by setting it to all my channels and then I went through and picked the ones I wanted. No problem. My confusion came when I selected a couple channels such as 563 which shows up as a channel I get but when I try to go to the channel it says I am not subscribed to it. When I look online at the guide and "my channels" there I do not see this channel listed. But it is listed on the receiver guide? It seems that "channels I get" should only show ones I get without paying extra for them if that is what these are.
. I do not see channel 563 in the list of my channels on the DTV online list of channels but it is listed in "all the channels". Which contradicts my receiver guide information. How can I tell what package this channel is in? The list of packages online only gives the channel name not the number so is there a list of channels with their numbers other than the only guide like a cross reference list?
. When I am looking at the custom guide I have set up I see a listing for DTV Cinema but I did not select this channel to show up. How do I remove it from the list? It looks more like an ad than just a listing in the guide. Is this a PPV channel or a free one or what?
. When I pick the guide I want to view it says All Channels numbers 778 and channels I get numbers 748. What are those other 30 channels, PPV and subscription channels like adult etc?
thx for your help,
Jerry
. I am a little confused about the guide and the channels that show up. I was trying to program the guide so I just see the channels I usually watch. So I started out by setting it to all my channels and then I went through and picked the ones I wanted. No problem. My confusion came when I selected a couple channels such as 563 which shows up as a channel I get but when I try to go to the channel it says I am not subscribed to it. When I look online at the guide and "my channels" there I do not see this channel listed. But it is listed on the receiver guide? It seems that "channels I get" should only show ones I get without paying extra for them if that is what these are.
. I do not see channel 563 in the list of my channels on the DTV online list of channels but it is listed in "all the channels". Which contradicts my receiver guide information. How can I tell what package this channel is in? The list of packages online only gives the channel name not the number so is there a list of channels with their numbers other than the only guide like a cross reference list?
. When I am looking at the custom guide I have set up I see a listing for DTV Cinema but I did not select this channel to show up. How do I remove it from the list? It looks more like an ad than just a listing in the guide. Is this a PPV channel or a free one or what?
. When I pick the guide I want to view it says All Channels numbers 778 and channels I get numbers 748. What are those other 30 channels, PPV and subscription channels like adult etc?
thx for your help,
Jerry