I am trying to wean myself off VOOM--as a new subscriber, it's very difficult because I was trying out various channels, etc and with this news last week, I think I went into denial, numbness, but now, it is starting to "hurt" and I am very angry.
It got even worse when I called the other 2 satellite providers -- Direct and Dish -- and the contrast WAS STRIKING! CSR's act like they are doing me a favor by just answering the phone.
Here's what I heard from either/both:
"No, we don't provide any of your local channels in HD--you have to have an OTA for that."
"You get to own your equipment for HD--you can buy it anywhere--Circuit City, etc--no compensation if it becomes obsolete, etc"
"No, we don't provide the HD package separately--you have to subscribe to one of the basic packages"
"IT will cost you $10 or $11 extra a month for these 5 HD channels: ESPN HD, Disc HD, HD Net, HD Net Movies, Universal or TNT HD and Pay per View"
"You have to sign up for a year at least"
Here's my Anger BUtton:
I DO NOT EVER WANT ANY OF THESE OTHER TWO SERVICES, EVER, EVER, EVER, EVER.
I DON'T KNOW IF I WOULD EVEN SUBSCRIBE IF THEY ADDED THE VOOM 21.
I DON'T LIKE THE CHANNEL LINEUP FOR EITHER ONE OF THEM. DIRECT COMES CLOSEST TO WHAT I LIKE FOR SD, BUT AM NOT PAYING FOR THE HD RECEIVER!
I AM NOT HAPPY. I PURCHASED VOOM, NOT JUST FOR THE HD, BUT FOR THE CONTENT AND THE SD CONTENT. I LIKED THE CUSTOMER SERVICE.
I AM NOT GOING TO PUT UP WITH A PEUGOT WHEN I CAN HAVE A ROLLS ROYCE.
MY HD WILL NOW MY IMMEDIATE WORLD OUTSIDE--MY OWN GREEN GRASS AND TREES--AND MY DVD'S.
I WISH NOTHING BY FAILURE TO DISH AND DIRECT -- I CAN FIND NO REDEEMING VALUE IN WHAT THEY STAND FOR.
I don't know if I feel any better, but at least the grief process is starting to boil over and perhaps stabilize at a constant "Super Volcanoe" temperature--I am Yellowstone--I have vented, but now, I will probably blow my huge caldera top--probably about Apr 30.
It got even worse when I called the other 2 satellite providers -- Direct and Dish -- and the contrast WAS STRIKING! CSR's act like they are doing me a favor by just answering the phone.
Here's what I heard from either/both:
"No, we don't provide any of your local channels in HD--you have to have an OTA for that."
"You get to own your equipment for HD--you can buy it anywhere--Circuit City, etc--no compensation if it becomes obsolete, etc"
"No, we don't provide the HD package separately--you have to subscribe to one of the basic packages"
"IT will cost you $10 or $11 extra a month for these 5 HD channels: ESPN HD, Disc HD, HD Net, HD Net Movies, Universal or TNT HD and Pay per View"
"You have to sign up for a year at least"
Here's my Anger BUtton:
I DO NOT EVER WANT ANY OF THESE OTHER TWO SERVICES, EVER, EVER, EVER, EVER.
I DON'T KNOW IF I WOULD EVEN SUBSCRIBE IF THEY ADDED THE VOOM 21.
I DON'T LIKE THE CHANNEL LINEUP FOR EITHER ONE OF THEM. DIRECT COMES CLOSEST TO WHAT I LIKE FOR SD, BUT AM NOT PAYING FOR THE HD RECEIVER!
I AM NOT HAPPY. I PURCHASED VOOM, NOT JUST FOR THE HD, BUT FOR THE CONTENT AND THE SD CONTENT. I LIKED THE CUSTOMER SERVICE.
I AM NOT GOING TO PUT UP WITH A PEUGOT WHEN I CAN HAVE A ROLLS ROYCE.
MY HD WILL NOW MY IMMEDIATE WORLD OUTSIDE--MY OWN GREEN GRASS AND TREES--AND MY DVD'S.
I WISH NOTHING BY FAILURE TO DISH AND DIRECT -- I CAN FIND NO REDEEMING VALUE IN WHAT THEY STAND FOR.
I don't know if I feel any better, but at least the grief process is starting to boil over and perhaps stabilize at a constant "Super Volcanoe" temperature--I am Yellowstone--I have vented, but now, I will probably blow my huge caldera top--probably about Apr 30.
