Gotta love the loyalty department

[Borgie]

I was the one who started the thread about Turbo HD Gold customers getting hosed.

Called this morning to talk to the loyalty department. They made an offer to me I couldn't refuse and I didn't even have to sign up for another 24 month commitment. I am still no longer under commitment.

Before:
Turbo HD Gold with locals and DVR fee = 60.97 a month

After: (for at least 12 months)
Classic Silver DVR advantage with Classic Gold 250 BONUS PAK, and Gold HD addon = 60.99 a month

So i get all the viacom channels added and won't get hosed out of future channels, unless they go into platinum, and I don't have to pay an extra 17.00 bucks a month.

 

[dangue]

Congrats!

 

[CowboyDren]

That's AWESOME. I don't wear gloves when I talk to those guys, but I could learn a thing or two from you!

 

[Spatch]

I was the one who started the thread about Turbo HD Gold customers getting hosed.

Called this morning to talk to the loyalty department. They made an offer to me I couldn't refuse and I didn't even have to sign up for another 24 month commitment. I am still no longer under commitment.

Before:
Turbo HD Gold with locals and DVR fee = 60.97 a month

After: (for at least 12 months)
Classic Silver DVR advantage with Classic Gold 250 BONUS PAK, and Gold HD addon = 60.99 a month

So i get all the viacom channels added and won't get hosed out of future channels, unless they go into platinum, and I don't have to pay an extra 17.00 bucks a month.

But for how long?

 

[CoreyC]

That's AWESOME. I don't wear gloves when I talk to those guys, but I could learn a thing or two from you!

Yeah.. I just tried to get the same deal and was shot down. I pay about $12 more (before taxes) for the same package.

 

[Borgie]

But for how long?

For at least 12 months (stated in original post). At that time I will explore all options again.

 

[david_jr]

For at least 12 months (stated in original post). At that time I will explore all options again.

Keep an eye on your bill!