I got a pleasant suprise last night when I called Dish about another tuner. When I first upgraded equipment I was supposed to get a 722DVR, a 322, and a 211. When they came out to install they only had the 722 and the 211. I already had a 301 that I owned. Well last night I called Dish and was willing to pay for another dual tuner. I told them about wanting the 322 when I originally upgraded. The CSR said well heres what I can offer you, I can give you another free VIP722k to replace the 211 I have. So believe me I jumped on that deal. They scheduled the upgrade for tommorrow between the hours of 8am to 12pm. Well fast forward to today I get a call from the installer asking me if I would like to have my DVR installed today, I was like yea that would be great. So he came out and installed me a brand new 722k. It even has the new learning remotes. Gotta say so far its a nice machine. It goes to show if your patient with Dish they will give you what you want. Just thought Id share my pleasant experience with you guys. I didnt even once threaten to cancel. I definetely got more that I expected.