Can you please elaborate a bit more (for a new guy looking to buy from them, but now a bit concerned?).
Thanks
Perhaps Iceberg should handle this question.
This forum has a strict policy of no hack talk. There are those among us who use FTA equipment to steal encrypted satellite signals, and it threatens our right to own FTA equipment. The last thing we need are legislatures working on behalf of Dish Network and DirecTV to make owning FTA equipment illegal.
I'm sure gosatellite.com does not condone stealing DBS signals; however, they seem to promote some combinations of equipment packages that I would call questionable. In addition to the packages, I came across some hack talk in their forums. All I am asking is that their forum moderators be held to a higher standard in order to protect our hobby.
From a customer service perspective, I have had problems as mentioned above, and have had equipment sent to me that I didn't order. I will admit that their prices seem resonable, and they have a great selection. I was looking at the CaptiveWorks 4000 HD because of its IPTV and Internet connection features, but I'm not sure I want to support a company that doesn't appear to be concerned with hack talk in its forum.