Okay.... I finally bit the bullet and called Dish about upgrading. I've been a customer with Dish for literally 12 years and been contract free for a while now. For the last several years we've "gotten by" with two 622's. With the top 180(?) package and HBO been paying about 114.00/month.
I called to cancel and he immediately offered me 10/month savings for 12 months. Then asked about hardware upgrades and he mentioned the Hopper/Joey system. Said I could get it for free with free install and my payment would then only go up 1.00 (after already coming down 10.00). I agreed to it and he then said since I've been a loyal customer he'd go ahead and give me a 20.00 credit per month thereby still lowering by bill. Plus he threw in 3 months of the premium channels.
Guess my question is, is that a good deal or should I have played harder ball?
Also, I guess I'm really needing two hoppers. So any idea what they might charge for that?
And I guess finally, whats the general consensus of the new system? I'm sure it has some bugs but is it impressive? I'm looking forward to PPV again since I don't have a landline. Oh, and also, the rep stated to plan on the install taking all day. Is that the norm?
Thanks
David
I called to cancel and he immediately offered me 10/month savings for 12 months. Then asked about hardware upgrades and he mentioned the Hopper/Joey system. Said I could get it for free with free install and my payment would then only go up 1.00 (after already coming down 10.00). I agreed to it and he then said since I've been a loyal customer he'd go ahead and give me a 20.00 credit per month thereby still lowering by bill. Plus he threw in 3 months of the premium channels.
Guess my question is, is that a good deal or should I have played harder ball?
Also, I guess I'm really needing two hoppers. So any idea what they might charge for that?
And I guess finally, whats the general consensus of the new system? I'm sure it has some bugs but is it impressive? I'm looking forward to PPV again since I don't have a landline. Oh, and also, the rep stated to plan on the install taking all day. Is that the norm?
Thanks
David