Getting the best deal for a friend

[grityyz]

First, let me say...long time lurker, first time poster :
I've got a possible Direct convert, they are moving next week and looking to make a change.
I've explained all of the advantages, the latest news on HD, VOOM, MPEG4, you name it.
Now it is all about the deal, as a lot of that stuff goes right over their heads.
They are looking at the 942, with a possible 811 (or 625) as a second reciever.
I've explained the swirling rumors/facts about the new receivers, but they need to make a decision now, they are moving in a week, and having DirecTV free move them will lock them in for another year.
Now that you have the background... here is my question:
Is there a "better" way for a new customer to order programming than a straight call to the main line, or off the web???
Is there a way to get to someone that is more of a specialist than the standard person who picks up?
I know CSRs are pretty much locked into what they can offer over the phone, but I just don't want them to get the one CSR that doesn't properly explain all of the appropriate deals and such.
Suggestions?

 

[Dishpointer]

Use this clubdish VCD0000498149 certificate. Make sure he gets the receivers that he wants when he orders service or else he will be stuck with what he gets for a year. The deals favor new customers. Here are the details about it.


THIS SPECIAL GIFT CERTIFICATE ENTITLES YOUR FRIEND TO DISH NETWORK SATELLITE TV FOR THE WHOLE HOUSE (UP TO 4 ROOMS) WITH DIGITAL HOME ADVANTAGE INCLUDING:



Over 60 channels for $19.99/mo. for the first 3 months
HBO, Cinemax, Showtime FREE for the first 3 months
PLUS a $25 credit on the first bill


Important
System must be installed and programming activated by:01/31/2006
Requires valid major credit card, Social Security Number and qualifying programming purchase. Participation subject to credit approval.
$49.99 activation fee applies. Receive a $49.99 credit on your first bill with commitment to 18 consecutive months of qualifying programming.
Qualifying programming purchase starts at just $31.99/month (first 3 months will be $19.99/mo.), including local channels (where available). If service is terminated or downgraded, equipment must be returned to DISH Network. Certain receivers must be continuously connected to a phone line or will be subject to an additional monthly fee.
Programming offer requires participation in Digital Home Advantage. After 3-month period for programming then-current price for selected programming package(s) will apply. If you choose to change your programming, you must call at the end of the 3-month period to downgrade to other qualifying programming.
DISH Network DVR Service fee varies based on programming subscription level.
This ClubDISH certificate good for new, first-time residential DISH Network customers only.
Additional restrictions apply for Alaska, Puerto Rico and Hawaii.
Visit www.dishnetwork.com for programming options and disclaimers.
Promotion Codes:

Ordering Direct: 12OFFDIRCDDHA
Through Retailer: 12OFFRETCDDHA

 

[wobbie]

Grity, have your freind look in the phone book and call a local retailer or dealer. They will give the same deals as any 800 number or web site. The local guy may not offer a "FREE" DVD or sound system but I would bet the install and service after the sale would be much better. Heck.. if your in the Omaha area p.m. me.

 

[grityyz]

Thanks, I will tell him to look into the local installers, plus I passed on the Clubdish info.

I'm in Maryland, so Omaha is a bit far.