Fox News is back
- Thread starter Stargazer
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Don't know how you are coming up with this theory, Chris, but it has NEVER been reported before. So, until reported to the contrary, you are wrong in your assumption.
A long time ago, like 2+ years ago, some of the customer offers required online redemption, and did require a 24 month agreement. When you would go online, there would be clear language that you were agreeing to a 24 month agreement in order to get a particular discount. Also, at one point, getting HD free for life required a 24 month commitment, something else the customer accepted online and was aware of.
That said, our system, in the last couple of months, has a radio button page that, after offering a discount, asks if the customer should be placed in a commitment over accepting. I have never seen that added to an account. I think the button is there perhaps for future use, where all these folks are wanting discounts, they will have to agree to be obligated to Dish for 12 or 24 more months (and yes, I said 12...that is on the selection, for reasons I do not know).
I can totally understand the reasoning if Dish adds this. I have not ever seen it applied, and have not seen anything that advises the agents to put into a contract.
That said, our system, in the last couple of months, has a radio button page that, after offering a discount, asks if the customer should be placed in a commitment over accepting. I have never seen that added to an account. I think the button is there perhaps for future use, where all these folks are wanting discounts, they will have to agree to be obligated to Dish for 12 or 24 more months (and yes, I said 12...that is on the selection, for reasons I do not know).
I can totally understand the reasoning if Dish adds this. I have not ever seen it applied, and have not seen anything that advises the agents to put into a contract.
So why did I have to print YES and type acknowledgement on chat?
Rep typed " would this be OK"? In reference to discount per the base pack.
I typed Yes
Check when you go back to work.
This is month 3 of 6 fyi ( CNN dispute / wife and truetv = 5 per month & keep 250)
Edit:
Not one word was typed over an extension FYI either.
I'm looking to see if I saved a draft now on any device to paste here.
I take high offense to any one who says.. Well you get the drift guys.
You' ve got the wrong one to claim a " making up " sentiment. (Lost)
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[https://dishnetwork]
Chat
[https://dishnetwork] Disconnect[https://dishnetwork][https://dishnetwork][https://dishnetwork]
Status: Connected
[https://dishnetwork] MAC ANTHONY (ID: OXE) (Listening)
[https://dishnetwork] MAC ANTHONY (ID: OXE): Hi, my name is MAC ANTHONY (ID: OXE). How may I help you?
[https://dishnetwork]xxxxxx: Hello and quick question
[https://dishnetwork] MAC ANTHONY (ID: OXE): hi
[https://dishnetwork] MAC ANTHONY (ID: OXE): I can help with that.
[https://dishnetwork] xxxxxx: I am currently arguing with a fellow dish CX
[https://dishnetwork] MAC ANTHONY (ID: OXE): and?
[https://dishnetwork] MAC ANTHONY (ID: OXE): what;'s wrong?
[https://dishnetwork]xxxxx: On my acct currently I have a 5$ discount concerning 6 months in duration correct?
[https://dishnetwork] MAC ANTHONY (ID: OXE): Yes
[https://dishnetwork] MAC ANTHONY (ID: OXE): and it would push through until march
[https://dishnetwork] xxxxxxAs terms of that discount am I not required per this chat to keep my base pack for the e 6 month period of America 250?
[https://dishnetwork] MAC ANTHONY (ID: OXE): Yes
[https://dishnetwork] xxxxxxThank you and hold please so I can copy
[https://dishnetwork] MAC ANTHONY (ID: OXE): what's the concern all about?
[https://dishnetwork]xxxxxxx: Bless you and thanks
[https://dishnetwork] MAC ANTHONY (ID: OXE): What else can I help you with today?
[https://dishnetwork]xxxxx: Nothing I'm a happy dish cust. Just someone on Sat guys claiming I'm lost. Lol
[https://dishnetwork] MAC ANTHONY (ID: OXE): I see
[https://dishnetwork] MAC ANTHONY (ID: OXE): To save time in the future, you can view and pay your bill, order Pay-Per-View's with no fees and make programming changes with your online account by registering at mydish.com.
[https://dishnetwork]xxxxx: Smiles and have a great night!
[https://dishnetwork] MAC ANTHONY (ID: OXE): Thank you for using DISH Chat and allowing me to help. Have a great rest of your day!
Type your message here, then click Send or press <Enter>
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Next question ...
how long have you "somedishguy"
Been employeed there?
-------
KAB??
Tampa?
" THE wrong one!"
Lol
how long have you "somedishguy"
Been employeed there?
-------
KAB??
Tampa?
" THE wrong one!"
Lol
In a faux fools news thread of all da** places .. I'm questioned.
I owned a biz in this trade for well over a decade to boot and was never going to say that.
But that's OK.. Cats out.. And now I like it!
I owned a biz in this trade for well over a decade to boot and was never going to say that.
But that's OK.. Cats out.. And now I like it!
I've received credits in the past and never had my contract extended by them. Granted they haven't been anything along the lines of the $35/month discounts that some have reported.
In a faux fools news thread of all da** places .. I'm questioned.
I owned a biz in this trade for well over a decade to boot and was never going to say that.
But that's OK.. Cats out.. And now I like it!
Dude, are you drunk or something?
Southern sweet tea.
Just don't like someone telling me I don't know what I'm saying and/ or lying.
Simple
I don't know what's the big deal but I do know that @SomeDishGuy has way, way more credibility around here than an unknown chat agent. He's proved himself. And unless you've got a much better case then you're trumped.
Game over.
Game over.
Not him as its a known fact CSRs are not the most informed .
Read back and see what someone else said .
( intolerable )
And FYI
According to your profile I was doing this
( not just Micky mouse residential either)
For 12 years+ prior to you even joining here. (1996)
Don't be fooled there's a few who know me here and pretty well.
Plus didn't you insulate as me being drunk?
Tell me what that suggest? ( per forum rules )
I'm not impressed, at all. You have no idea who is who around here. I'm a current Dish dealer and have been since Charlie launched Echo 1 on the Long March, and we were in the business long before that.
@SomeDishGuy is a supervisor at Dish, right now.
So far the only cred you've built is an argument against some people who have proven around here that they know what they're talking about. That and trying to allude as to how much more you know than anyone else. That's not a way to win friends and influence people.
And what's the big deal anyway. If you committed, good for you. Apparently nobody else did. So what.
game ? Not my style.. Don't play games.
So when someone calls you out as a liar.... You turn.?
Not down here , you don't.
Not raised that way and even older now.
Friends? Lol I'll break the ice and say....
Like " fox and friends". = No thanks.
My argument isn't with you.. You came with drunk comments. ( right?)
I'm as solid as they come.. Think as you may.. But if I'm called a liar or insulated I'm blind...
I will shed light.
Again ,
Real simple.
Yes the agreement for my wife and loss of programing was $5 bucks/ 6 months and keep 250 for the same 6.
It was told. BY DISH. I had no choice
And also that is contrary to what some dish rep says or a forum regular (s)
Who *think they know what they are printing .
THE END
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