No, we had the same problem with broadband in this area. It was advertised during an all out media blitz, but when you called to order the service, you were told that it's not in this area yet. It took them 2 years after the initial media blitz (a solid week of it) before broadband was available to everyone.
It has nothing to do with being an adult and talking and getting answers. It has everything to do with frustration and lies. If you lived in my area you would know and understand this. The nature of the beast around here is to get everyones hopes up that it will be available in the next month, (which if it were then that would be ok), but then the availibility, installation, and the ability to have the area wired and converted doesnt happen for 2 years.