Extra Charge for Superstation Package?

[DISH_NC]

Lost my DNS channels and got my latest bill. I am now showing a charge for 'SuperStations Package KWGN' on my bill for $5.99 and also a retroactive charge for Dec. bill too.

I thought WGN was included in the DISHHD Gold pack. It's not on any of my previous bills and the only thing I lost was the Distant Networks (NY and LA)...

Anyone else seen this? Looking for some answer before I call a DISH CSR.... Here I expect to save $12/month and it's only less than $5 since I am also paying $1.50 for National PBS....

 

[NightRyder]

WGN and KWGN are not the same station. WGN on Dish is a cable station out of Chicago, KWGN is a CW Superstation out of Denver. Many of us long time DNS subscribers had "Grandfathered" package pricing that was attached to DNS. Example: DNS East or West + Superstation Package = $8.99, add locals and it was $11.99. That all went away with DNS. Same with National PBS, was free with DNS but $1.50 without.

The $5.99 Superstaion package includes: KTLA (Los Angeles), WPIX (New York), KWGN (Denver), WSBK (Boston) and WWOR (New York).

NightRyder

 

[DISH_NC]

Man, the stinks. So, if you qualified for DNS from NPS, then you have a net increase of $4.50 over DISH Network's original plan ($1.50+$5.99+NPS$9.00) - $11.99).

Looks like Charlie doesn't have much sympathy for those who lost their DNS....

Not only that, but when I called DISH CSR the other day, after I verified my number, it said 'You are one of our most Valued Customers' - yeah - right.....

If I was that valued, they could have provided at least a credit for x-months for these Superstations.

 

[garys]

Looks like Charlie doesn't have much sympathy for those who lost their DNS....

If Charlie didn't have any sympathy over the situation, he wouldn't have worked out any deal with NPS.

 

[AlexTheOne]

Yap, I can confirm that the Superstation Pack (KTLA, WPIX, KWGN, WSBK and WWOR) normally goes for $5.99 which in addition to locals makes $11.99...I was one of "grandfathered" customers which paid for both $8.99 for looong time and I made sure that they continue honoring that after I recently upgraded to PlatinumHD package...one CSR told me I would loose my pricing once I switch but I kept calling and talking to managers until I got what I wanted.

 

[kevink]

I find it odd that WPIX shows up twice on Dish, channel 234 and 251. I cancelled WWOR and KTLA yesterday when I upgraded to HD (why pay $3/month for channels I don't watch anymore since some shows I used to watch on WB and UPN have gone off the air, and the one show I still watch on CW is available on 251). I wasn't paying for channel 251 (explicitely).

 

[Mr Tony]

kevink

Channel 251 is for some local areas that don't have a CW affiliate or the CW is cable only. When it was WB (this year) Dish had WB Miami & WB San Diego (E & C time zone got Miami and M & P got SD). Then when CW came around, they swapped it to WPIX & KTLA for most areas.

I get WPIX in my locals (Duluth MN due to CW being cable only) but I only get 251, not 234

 

[ThomasRz]

WGN Superstation (Chicago) - not to be confused with the Chicago CW affiliate (WGN 9) is or at least was part of the Gold pack. Somewhere along the line, E* got the impression that you wanted to subscribe to the "Superstation" package (KTLA, WPIX, KWGN, WSBK and WWOR) and is billing you accordingly. Probably a miscommunication - there are too many "WGN's" floating around. Call them and clarify (and demand a refund if you're not at fault).

Lost my DNS channels and got my latest bill. I am now showing a charge for 'SuperStations Package KWGN' on my bill for $5.99 and also a retroactive charge for Dec. bill too.

I thought WGN was included in the DISHHD Gold pack. It's not on any of my previous bills and the only thing I lost was the Distant Networks (NY and LA)...

Anyone else seen this? Looking for some answer before I call a DISH CSR.... Here I expect to save $12/month and it's only less than $5 since I am also paying $1.50 for National PBS....

 

[cocoman]

Lost my DNS channels and got my latest bill. I am now showing a charge for 'SuperStations Package KWGN' on my bill for $5.99 and also a retroactive charge for Dec. bill too.

I had the same thing happen. I paid $11.99 for distants with Super Stations.
I called them and had them remove them and of course they charged me $5. It was fine when it was an extra $2 with the $9.99 DNS package but $5.99 is too much for those crummy channels.

 

[chelray1]

yeah, I am not going to pay 5.99 for those extra channels..

The only thing I miss is WWE Smackdown on MyNetworkTV2..

Oh well, it aint worth 5.99 a month for 1 show...

 

[garys]

You can add just one of the channels instead of the entire package. I believe the cost would be $1.50.

 

[Peter Parker]

Yes but watch people complain if these "Crummy channels" do indeed go away at the end of the year.
but I guess this shows we need to check our bills regualrly. I wish that was not necessary but it is.

 

[david_jr]

The price on the supers hasn't gone up in a long, long time. I don't think Charlie is not having sympathy for you. He has to pay for the channels. The price is the price. I think we all know that Charlie tries to get the lowest price on channels that he can. In fact it is a source of much consternation for many.