Location location location...As in domestic and off shore.
Those overseas call centers are horrible.
Exasperated Over Customer Service
- Thread starter mickey8648
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Location location location...As in domestic and off shore.
Those overseas call centers are horrible.
The csr does troubleshooting because most service calls are customer error.
If you want a receiver replaced just tell them it won't power up, and play along with then when they make you check it's plugged in.
At the end they send out a new receiver and you went through 90% less Bullsh!t.
If you want a receiver replaced just tell them it won't power up, and play along with then when they make you check it's plugged in.
At the end they send out a new receiver and you went through 90% less Bullsh!t.
But,in the case of the op,they still ended up with the wrong receiver.No sense in that.
On a 211, you would be better to buy one outright then enter Into a new 2 year contract.
The 211's are like $50 now. Better to buy it Because it has resale value later as an owned receiver.
The 211's are like $50 now. Better to buy it Because it has resale value later as an owned receiver.
