oh yeah if you paid for your install that is non-refundible since it was completed and ya signed off on the work order which means you verifed that it was done correctly
E* full of it when cancelling?
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The fact is they don't "gotcha". The equipment and installation is free, and you can cancel anytime.jlhugh said:
I'm looking forward to it, myself. (I will try not to let the door hit me in the ass on my way out.)
dishrich said:There's a VERY easy way to avoid all of this (assuming that you don't REALLY like it) is to simply tell the CSR that you are moving into an apartment that has NO view of the south. Since they now know there is NO way for you to have a dish, they'll using get you off of the phone real fast. I've done this for several clients I have switched to D* & I'm usually off of the phone in well under 10 minutes - the clients appreciate not having to go through a bunch of muck just to cancel a service they no longer want or need.
This may shorten your call, but I woudl hope that E* tracks the reasons why customers cancel and if they were smart would do that to make their setrvice better. If everyon tells them they are droppping them becasue they can't get a satellite then E* will just push its head further up its butt and keep thinking they are the best. They need to know that their normal channles suck more every day, Early streaming internet video is starting to look better than E* Digital channels!
You are correct. And, I'm guilty of using LOS as my excuse, as well, just to get the CSR to shut the fug up. In retrospect, I really should have told them the truth.
Quote kluken:
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Early streaming internet video is starting to look better than E* Digital channels!
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That's why I dropped Dish almost a year ago when I got a 50" TV. It was annoying on a small set but on a big screen it was unbareable. Went to Voom and saw much less compression artifacts in the SD. But alas... Voom is dead and I have to decide between Directv and Dish. I was hopeful that Dish SD had improved but I guess not. How does Directv SD PQ compare?
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Early streaming internet video is starting to look better than E* Digital channels!
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That's why I dropped Dish almost a year ago when I got a 50" TV. It was annoying on a small set but on a big screen it was unbareable. Went to Voom and saw much less compression artifacts in the SD. But alas... Voom is dead and I have to decide between Directv and Dish. I was hopeful that Dish SD had improved but I guess not. How does Directv SD PQ compare?
