The explanation from the CSR really means that you are being billed at the 'old rates', since you have not made a programming change that would trigger an update to the new rates.truqui said:What exactly are the Charter Members?
I found GRDVOOM on myvoom and asked a CSR what this was. "It for people who signed up before August 2004 and have not changed their subs since the first of 2005"
What does that mean? No knowledge from the CSR
Does anyone here know?
TIA
My understanding of 'charter member' is that a person who bought the receiver and never switched to lease is a charter member. I did this, thinking that being a charter member might be worth something when the DVR came out. So far, there has been no benefit in being a charter member. Just another entry in "The Stone Man Mistake Book".