dtv hr22 download problems

[bonzo dog]

anyone having problems downloading at startup (02468)? have had 2 recvrs with same problem site has swm3 w/ slimline dish- I have good signal strength on 101 with my bird dog at recvr and have correct voltage from power inserter- have changed lnb w/another swm3) but makes no difference. DTV tech support was no help as usual- I have had other hr22's take download so am wondering if i was sent 2 bad recvrs or wtf?

 

[bateau980]

How many receivers are you using? If you have a SWM3 installed, you only have 3 SWM channels available. This means only 1 DVR and another single tuner receiver will work. You might need to switch to a SWM5 or SWM8 setup if you have multiple DVRs in the house.

 

[jdspencer]

I've never heard of an SWM3. I suspect the OP has the Slimline with the SL3 LNB (the one that only receives the 99, 101, and 103 sats).

What are the signal strengths for 99 and 103? Do you get both odd and even TPs from 101? Maybe you have a bad splitter.

 

[bonzo dog]

This is the only receiver-The swm eliminates the need for the 2nd line to the DVR.
I cannot check signal strengh thro the recvr, since the HR22 will not "see" the swm without the 02468 download first

 

[bonzo dog]

just a note, we only use 3 birds for HD here- 99, 101, 103 hense the swm3....if you need to use 99,101, 103, 110, and 119, you would use a swm 5

 

[bateau980]

Since that is the only receiver, you may have just received a bad one. I assume that you have already done this... I would confirm you have set it up correctly. Make sure you have the power inserter installed as depicted in your documentation.

If all else fails, it's time for a phone call to DirecTV for a replacement.