DTV box goes to 98% then resets

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Tigerfan55

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May 14, 2008
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Got a friend that has the new Genie. Got it last week and it worked fine for a week. Yesterday it started goin through the setup and would get to 98% and would just start the startup process all over again. Any ideas on how to get it to work?
 
Got a friend that has the new Genie. Got it last week and it worked fine for a week. Yesterday it started goin through the setup and would get to 98% and would just start the startup process all over again. Any ideas on how to get it to work?

Try unplugging it (you've already tried the typical reset ? (Red Button behind the access door) and seen if that fixed it ? It may, may not.

If not, I would try unplugging it for 5-10 minutes and plug back in and see if it makes it thru all the way, be patient.

Otherwise, give D* a call, it's new so they should take care of it regardless.
 
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