i have had the receiver since around my join date, and has had daily use since then. it does bug me that it says the version of software is from 2004,
when speaking with the folks at D* they don't use the right button names when they talk to me.
This is actually a great thing of the older MPEG2 units; firware updates were not needed as the receivers were good from day one.
Not sure what that means exactly, but maybe they are reading from the wrong script.
Well I would think that when the user ID's their make & model, that the CSR should flip to the CORRECT script to trouble THAT particular unit; not use a generic script; thats just asking for issues and when I called in a long time back to add and setup a 2nd used HD MPEG2 unit they in fact asked for specific make & model to get the correct specific info to me.
yeah, thats what i mean, i mentioned they may have the wrong script, and he said something about an upgrade.Well I would think that when the user ID's their make & model, that the CSR should flip to the CORRECT script to trouble THAT particular unit; not use a generic script; thats just asking for issues and when I called in a long time back to add and setup a 2nd used HD MPEG2 unit they in fact asked for specific make & model to get the correct specific info to me.