I like some others down graded a couple of days ago. I went from HD Ultimate to Essentials due to the elimination of Voom not only in protest but for the channels offered at that level were no longer worth the extra $10.00.
I then noticed they took away more channels than they were supposed to. Somehow some of my AT-250 channels in HD were gone like Science, National Geographic, Biography and Hallmark Movies. The HD map downs were in fact "invisable".
I called to complain and the CSR said somehow I was in AT-250 for SD and AT-200 for HD! How could that have happened??
She then started saying some BS of how IFC is replacing Voom. We all know thats not true. She said her name was Wendy but I would bet it was more like Mohamette by the sound of her voice.
Anyway, since you people watch this site you all know what you are doing. If you do anything with a CSR to change programming, take a good look around to make sure whatever they did, they did right.
I then noticed they took away more channels than they were supposed to. Somehow some of my AT-250 channels in HD were gone like Science, National Geographic, Biography and Hallmark Movies. The HD map downs were in fact "invisable".
I called to complain and the CSR said somehow I was in AT-250 for SD and AT-200 for HD! How could that have happened??
She then started saying some BS of how IFC is replacing Voom. We all know thats not true. She said her name was Wendy but I would bet it was more like Mohamette by the sound of her voice.
Anyway, since you people watch this site you all know what you are doing. If you do anything with a CSR to change programming, take a good look around to make sure whatever they did, they did right.