Downgraded?

[Building]

I called Dish on Thursday and downgraded from Top 250 to 100 +. I also dropped the SportsPak. I'm still getting the Top 250 channels now on Sunday night. I got online and it still says I'm subscribed for Top 250. Do you think I'm still paying for this or not?

 

[rockymtnhigh]

Probably. Or you could wait a month and see what happens to your bill.

 

[Building]

I think I will wait and see, and then call to complain later.

 

[Hall]

I've called to add programming and it's often not worked the first time.... I also called to downgrade from AT250 to AT200 about, oh, two months ago and still have AT250. I'm paying for it too, of course. Next time I make a programming change, I'll stay on the phone until it actually happens. In my experience, it happens within a minute or two, not 30-minutes or so like they try and tell you.

 

[Building]

Thanks

Thanks Hall, Looks like I need to make another call.

 

[Fear 2 Stop]

I've called to add programming and it's often not worked the first time.... I also called to downgrade from AT250 to AT200 about, oh, two months ago and still have AT250. I'm paying for it too, of course. Next time I make a programming change, I'll stay on the phone until it actually happens. In my experience, it happens within a minute or two, not 30-minutes or so like they try and tell you.

It can take 10-15 min to update, and we can't stay on the line just waiting for it to go through. Me personally, I stay on the line until it goes through on our end.