Does the Wireless Access Point show up in "Your equipment" list?

[reybie]

I'm curious if the WAP is listed under the My Equipment section in My Account. I'm still trying to troubleshoot my issue with WJs not being able to connect to the WAP. I've chatted with support and I'm supposed to wait for engineering to figure this out... almost 2 weeks now.

 

[ChadT41]

Not having a WJ, I can't say for sure, but I wouldn't imagine so as they are not serialized nor need to be activated.

 

[reybie]

K, just trying to make sense of this issue. I'm tempted to check if I can make one of the netgear ac routers work just so I can tell dish that their wap is the issue instead of me waiting for someone to wait another few weeks that hey maybe we should send you a new wap to see if that's the culprit.

 

[ChadT41]

I need to edit my post. It shouldn't say I imagine so. It should say I imagine not.

 

[thomasjk]

Contact DIRT. They should be able to help out.