Does Dish offer an on time guarantee?

[chadzx11]

100 - 130 units, check with your fsm, there should be a memo sitting in your office stating what the current points per tech completed should be and jobs per tech completed should be. I'll have to see if I can find mine out in the car and send you what it is, your gonna be really pissed I bet.

What are these points and units you speak of? Like I said, I'm a contractor, and we get scraps. I worked my behind off on saturday and sunday, then got nothing on monday. I got 1 customer no show dish mover and 2 2nd opinions on teusday (god, I love 2nd opinions--not. They should charge the douchebags who request those, so I can get some gas money out of it. Hell, both of them were so treebound, I just tagged the door. I didn't really want to stop at all.) Today I didn't even get a call saying that I was "off". If I wanted to be on call, I'd become a doctor.

Tommorrow, I got 4 measly service calls, one's by the house, 3 are clustered about an hour away. The closest one is a DNS job. But wait. WTF are they doing down here? I thought they had contractors so they wouldn't have to waste those hours behind the wheel. I'm an hour (at least) away from the hub in memphis traffic, more if there is a rubber necking delay.....I'll probably spend more time behind the wheel than actually working tommorrow.

 

[dishguy15022]

i can get 4 am jobs, not usually all installs. I just tell dispatch that I won't be making them all, especially if it is a job with some double bangers (two 322's or 625's) I get service calls, but it always seems I have to do a rerun on of the job. The area I work in the jobs are usually pretty close, but there are days the jobs are an hour apart. I am a dnsc tech so I don't have to worry about drive times or paying for gas.

 

[cali_installer]

for dish network all in house service techs jobs are assigned but total units each job is valued by point so as an example a trouble call can be 12 unit a service call can be 18 and a one rec. install can be 22 and so on and so on but Dns Say's the minimum number of units per day a can should do is 60 assuming your a Fss 1( field service specialist) but since I'm a 3 that really doesn't apply i average around 110 units

 

[Van]

for dish network all in house service techs jobs are assigned but total units each job is valued by point so as an example a trouble call can be 12 unit a service call can be 18 and a one rec. install can be 22 and so on and so on but Dns Say's the minimum number of units per day a can should do is 60 assuming your a Fss 1( field service specialist) but since I'm a 3 that really doesn't apply i average around 110 units

Thats all old old points based fss stuff, theres a new standard for all fss ranges that was put inplace, needless to say within 2 days you are doing what is required minimum in 4 days and if your doing 110 units a day then your probably working about 15 - 19 hours a day I would guess unless your getting all easy cheesey installs and cutting corners. Check your email that you used for this site, I sent you an email with the minimum requirements that should have been sent to your office.

 

[Van]

What are these points and units you speak of? Like I said, I'm a contractor, and we get scraps. I worked my behind off on saturday and sunday, then got nothing on monday. I got 1 customer no show dish mover and 2 2nd opinions on teusday (god, I love 2nd opinions--not. They should charge the douchebags who request those, so I can get some gas money out of it. Hell, both of them were so treebound, I just tagged the door. I didn't really want to stop at all.) Today I didn't even get a call saying that I was "off". If I wanted to be on call, I'd become a doctor.

Tommorrow, I got 4 measly service calls, one's by the house, 3 are clustered about an hour away. The closest one is a DNS job. But wait. WTF are they doing down here? I thought they had contractors so they wouldn't have to waste those hours behind the wheel. I'm an hour (at least) away from the hub in memphis traffic, more if there is a rubber necking delay.....I'll probably spend more time behind the wheel than actually working tommorrow.

You can find the whole points/units break down here on this thread on post # 10.

 

[MacKenzieIII]

Thank you for your responses.

He finally showed up and now he's telling me he has to hit 4 Sat's for my area (so. Cal).

110, 119, 61.5 for HD and 129 for HD.

I keep trying to tell him to spin the 61.5 to 129 and all S/B good.

Am I wrong?

Thanks

in so Cal u need 110 119 129(for HD) and 148 for some must carry So Cal locals