Does Cox cable/internet constantly over bill and underserve you also?

[edwardschlacter11]

My download speed is 2 Mbps!!!!
I am paying for the Premier speed, which is supposed to be 25Mbps.
I keep e-mailing them and they just spam me with replies that do not have anything to do with the problem. They say I have Microsoft OS. I have Apple and the Snow Leopard OS.
They all seem to be retarded and not care a hoot!
They are stealing from me! I have no other choice but them in my Apt. complex.
?_____________________________________

 

[yourbeliefs]

I've had good experiences with Cox for the years I've used them.

If you're having speed issues don't bother emailing them. Call them directly and have a service guy come out.

 

[osu1991]

Been perfect for more than 5 yrs. Billing is always correct and get the speeds advertised both here and at vacation home in Las Vegas.

I would quit emailing them and call and get a service tech out